IT Executive

PLAZA PREMIUM LOUNGE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading company in the hospitality sector seeks an IT Support Specialist to maintain IT systems and ensure operational efficiency. The role involves system administration, troubleshooting, and compliance management, requiring strong technical skills and experience in IT support. Candidates should hold a relevant degree and be prepared for occasional travel within Southeast Asia.

Qualifications

• 2–4 years' experience in IT support or system administration.
• Proficient in Windows OS, Office 365, Active Directory.
• Strong in network troubleshooting and IT asset management.

Responsibilities

• Maintain smooth operation and performance of all company IT systems.
• Monitor LAN/network usage and ensure regular backups.
• Provide 24/7 IT support availability and handle emergency issues.

Skills

Windows OS

Office 365

Active Directory

VPN

Firewalls

Network troubleshooting

Remote desktop tools

IT asset management

Communication

Problem-solving

Multitasking

Education

Diploma or degree in Computer Science, IT, or related field

Job description

Key Responsibilities

• Maintain smooth operation and performance of all company IT systems

• Monitor LAN/network usage and ensure regular backups and system integrity

• Perform preventive maintenance and minimize downtime during peak hours

• Log and track system issues, changes, and resolutions

• Coordinate with vendors for system upgrades, support, and cost-effective procurement

• Support system audits and compliance checks with the Finance Department

• Manage antivirus software deployment and virus protection updates

• Track and ensure compliance with all software licenses

• Conduct training for internal staff and IT team on system use and best practices

• Support regional and HQ IT teams on system integration and infrastructure alignment

• Ensure data security through password control, backup verification, and secure storage

• Maintain client data integrity for Sales and Marketing operations

• Provide 24/7 IT support availability and handle emergency issues

• Step in for IT Manager when required to manage hardware and service maintenance

• Evaluate and recommend new IT systems and equipment to enhance operations

• Adhere to IT budget and capital expenditure policies

Key Skills & Experience:

• 2–4 years' experience in IT support, system administration, or related roles

• Proficient in Windows OS, Office 365, Active Directory, VPN, and firewalls

• Strong in network troubleshooting, remote desktop tools, and IT asset management

• Excellent communication, problem-solving, and multitasking abilities

• Regional IT support experience and occasional travel within Southeast Asia

• Holds a diploma or degree in Computer Science, IT, or a related field