General Manager

DIGITALBUILD PTE. LTD.; Singapore; On-site; USD 80,000 - 150,000; Full time

Job summary

An established industry player is seeking a General Manager to drive strategic direction and operational excellence. This pivotal role involves overseeing all information technology initiatives and leading the Business Improvement team to ensure high performance and customer satisfaction. The ideal candidate will possess a strong background in managing service delivery environments and aligning functions to achieve organizational goals. If you are a visionary leader with a passion for technology and improvement, this opportunity is perfect for you.

Qualifications

• Proven experience in strategic leadership and managing IT initiatives.
• Strong background in service delivery and business improvement.

Responsibilities

• Lead the vision and strategy for IT initiatives across the organization.
• Oversee operations and communications to enhance customer satisfaction.

Skills

Strategic Leadership

Information Technology Management

Service Delivery Management

Business Improvement

Education

Bachelor's Degree in Business Administration

Master's Degree in Management

Job description

The General Manager (Service Firm) is a mission-critical and strategic role, expected to contribute significantly to the company's strategic direction, growth, high performance, and customer satisfaction as a key member of the Leadership Team.

As General Manager, you will be accountable for vision, strategy, and leadership to support all information technology initiatives. The role oversees the entire operation and communications portfolio across the organization, including leading the Business Improvement team.

To succeed, you should have sound knowledge of managing and aligning information and functions within a service delivery environment.