F&B Outlet Manager

Jusdelish Group Pte Ltd; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Restaurant Manager to oversee the operations of a vibrant restaurant outlet. This role demands a proactive leader who can inspire a team, drive customer satisfaction, and implement effective business strategies. You'll be responsible for ensuring excellence in service, managing costs, and maintaining compliance with health and safety standards. If you thrive in a fast-paced environment and have a passion for the food and beverage industry, this opportunity is perfect for you.

Qualifications

• Proven experience in managing a full-service restaurant or similar F&B outlet.
• Strong leadership and communication skills are essential.

Responsibilities

• Oversee daily operations ensuring smooth and efficient service.
• Lead, train, and motivate team members to maintain high performance.

Skills

Leadership

Communication

People Management

Problem-Solving

Sales Strategy

Job description

Job Scope:

As a Senior Restaurant Manager, you will be responsible for the overall operations and performance of a single restaurant outlet. You are expected to lead by example, ensuring excellence in service, food quality, team performance, and guest satisfaction.

Key Responsibilities:

• Full Outlet Management: Oversee daily operations of the restaurant, ensuring smooth and efficient service in all areas.

• Staff Management: Lead, train, schedule, and motivate all team members to maintain a high-performance work environment. Handle recruitment, onboarding, and performance reviews.

• Business Strategy & Growth: Develop and implement strategies to drive revenue, improve customer experience, increase repeat business, and achieve outlet KPIs.

• Customer Service Excellence: Ensure high levels of customer satisfaction through prompt and professional service, quick issue resolution, and consistent quality standards.

• Cost & Inventory Control: Monitor and manage food and labor costs, stock levels, ordering, and wastage to maintain profitability.

• Compliance & Standards: Enforce all health, safety, hygiene, and food handling standards in accordance with regulatory and company policies.

• Reporting & Communication: Report directly to upper management/owners. Provide regular updates on outlet performance, challenges, and initiatives.

• Training & Development: Conduct ongoing training and coaching for staff to build a capable and service-driven team.

• Problem-Solving & Decision-Making: Handle operational challenges swiftly, maintaining service continuity while addressing any internal or external issues effectively.

Requirements:

• Proven experience in managing a full-service restaurant or similar F&B outlet

• Strong leadership, communication, and people management skills

• Ability to work under pressure and handle demanding situations professionally

• Business-minded with a proactive approach to sales and operations

• Willing to work on weekends and public holidays as part of a 6-day workweek