CUSTOMER SERVICES EXECUTIVE (FULL/PART-TIME)

BELIEVER MUSIC PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

Join a dynamic team in a meaningful role as a Customer Services Executive at a vibrant music education company. This position offers both full-time and part-time opportunities in a supportive Christian environment, allowing you to engage with wonderful colleagues and customers. You will play a crucial role in ensuring smooth operations while assisting in customer service tasks. If you are passionate about customer interaction and thrive in a collaborative setting, this is the perfect opportunity for you. Embrace the chance to make a difference in the lives of others while enjoying a fulfilling career in the music industry.

Benefits

Flexible Work Locations

Supportive Work Environment

Christian Working Environment

Qualifications

• Experience in customer service or call center roles is essential.
• Strong command of English and Mandarin is preferred.

Responsibilities

• Ensure smooth front-end operations and assist the customer services manager.
• Engage with customers in a dynamic music education and retail environment.

Skills

Customer Service Experience

Communication Skills

English Language

Mandarin Language

Education

Primary/Secondary School/O Level

Higher Secondary/Pre-U/A Level/College

Diploma or Equivalent

Job description

CUSTOMER SERVICES EXECUTIVE (FULL/PART-TIME)

CUSTOMER SERVICE SPECIALIST

Job Description & Requirements

Job Highlights

1. Wonderful Colleagues & Customers
2. Choice of work locations in East (Tampines), West (Commonwealth) or Central (Tanjong Pagar/Novena)
3. Full-Time & Part-Time Positions Available
4. Christian working environment

JOB DESCRIPTION
Seeking passionate and driven individuals to work and contribute to a meaningful working cause. The candidate will be immersed in a professional, dynamic working environment set in the music education and retailing business. If you love meeting people, this role is for you.

OFFICIAL DUTIES
Drawing an annual package of up to $50K, you will be responsible for ensuring smooth front-end operations while assisting the customer services manager in related duties.

REQUIREMENTS
The candidate should possess experience as a customer service executive or call centre experience. Good communication skills and a strong command of English and Mandarin will be an advantage (in order to handle queries and feedback from English and Mandarin speaking customers). The candidate should desire to work in an environment consisting of Christian staff and customers during retail working hours. All are welcome to apply.

Candidate must possess at least a Primary/Secondary School/'O' Level, Higher secondary/Pre-U/A level/College, or Diploma, Advanced/Higher/Graduate Diploma, any field.
At least 2 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in CENTRAL, WEST or EAST.
Preferably Executives specializing in Customer Service or equivalent.
6-days work week.
Rotational Work Shift.
Alternate weekday/weekend off.
Choice of work locations at central, west or east.
2X Full-Time and Part-Time position(s) available; Immediate availability.
- First-class spoken English and Mandarin with strong communication skills.
- Customer-focused and organized.
- Only locals or PR may apply.
- 6-days work week.
- Optional Rotational Work Shift.
- Alternate weekday/weekend off.