HOTEL OPERATIONS MANAGER

Xin Wang Manpower; Singapore; On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeping Supervisor to lead a team of housekeepers in maintaining high cleanliness standards. In this role, you will train staff, oversee daily operations, and ensure compliance with sanitation policies. Your ability to motivate the team and handle customer requests will be essential. If you are passionate about cleanliness and enjoy working in a dynamic environment, this position offers a rewarding opportunity to make a significant impact in the hospitality sector.

Qualifications

• Experience in training and supervising cleaning staff.
• Knowledge of safety and sanitation policies.

Responsibilities

• Train and oversee housekeepers on cleaning tasks.
• Schedule shifts and handle staff replacements.
• Monitor cleanliness and respond to customer requests.

Skills

Team Management

Cleaning Standards Knowledge

Customer Service

Problem Solving

Job description

Job Responsibilities

1. Train housekeepers on cleaning and maintenance tasks
2. Oversee staff on a daily basis
3. Check rooms and common areas, including stairways and lounge areas, for cleanliness
4. Schedule shifts and arrange for replacements in cases of absence
5. Establish and educate staff on cleanliness, tidiness, and hygiene standards
6. Motivate team members and resolve any issues that occur on the job
7. Respond to customer complaints and special requests
8. Monitor and replenish cleaning products stock, including floor cleaner, bleach, and rubber gloves
9. Participate in large cleaning projects as required
10. Ensure compliance with safety and sanitation policies in all areas

Requirements

• Able to work on weekends
• Able to work day/night shifts
• Able to work independently