Associate, CASA Area Business Analyst Lead

Mizuho Bank; Singapore; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Associate to lead CASA-related IT projects within the Asia-Pacific region. This role involves managing project activities, resolving user issues, and facilitating system functions. You will gather business requirements and support user acceptance testing, while also providing training to users. The ideal candidate will have a strong background in back-office operations, particularly in CASA, and possess excellent analytical and problem-solving skills. Join a dynamic team dedicated to enhancing banking operations across the region and make a significant impact in a collaborative environment.

Qualifications

• 3+ years of back-office experience in the CASA area.
• Experience in creating BRD and FRD documents.
• Knowledge of Business Process Management (BPM).

Responsibilities

• Support CASA-related IT projects as a Subject Matter Expert.
• Gather user and business requirements and perform gap analysis.
• Provide training to local and overseas users.

Skills

Back-office experience in CASA

Project management

Data mapping and cleansing

Analytical skills

Communication skills

Problem-solving skills

Team leadership

Education

Bachelor's degree in Science or IT

Tools

Flexcube

MS Access

RPA programming

Job description

Associate, CASA Area Business Analyst Lead

Job Responsibilities

Your key roles & responsibilities include:

• Support the team as a Subject Matter Expert in the management of CASA-related IT projects.
• Participate in project management activities, including resolving user/system issues, managing vendors, resources, and project schedules.
• Facilitate system functions and workflow design.
• Gather user and business requirements and perform gap analysis.
• Establish and introduce new work procedures and workarounds.
• Provide training to local and overseas users.
• Support User Acceptance Testing.
• Conduct studies to analyze system effectiveness and cycle time.
• Liaise with end users, vendors, and head office on migration and other project tasks.
• Assist in preparing system and operation manuals.
• Prepare reports for management and head office as required.

Job Requirements

What you should have:

• At least 3 years of back-office experience in the CASA area.
• Experience with the implementation of package systems (Flexcube) is advantageous.
• Experience handling full CASA operations, including account opening, maintenance, transaction processing, interest calculation, etc.
• At least 1 year of experience in OD management, time deposits, foreign exchange, Swift message creation, and reconciliation.
• Experience in collecting business requirements and standardizing workflows across entities.
• Meticulous attention to detail and commitment to high-quality, precise documentation.
• At least 1 year of hands-on experience creating BRD and FRD documents.
• Experience in data mapping, cleansing, migration support, and reconciliation.
• Bachelor's degree, preferably in Science or IT.
• Strong analytical, problem-solving, and decision-making skills.
• Team leadership experience.
• Knowledge of Business Process Management (BPM).
• Excellent interpersonal, communication, and negotiation skills.
• Willingness to travel within the APAC region.
• Knowledge of MS Access and RPA programming is advantageous.

Preferred Certifications and Academic Background:

• IIBA certifications (ECBA, CCBA, CBAP, AAC)
• PMI certifications (PBA, PMI-ACP)
• BCS certifications (Foundation Certificate, Diploma in Business Analysis)

Company Profile

Mizuho Bank is a leading global bank with a large customer base in Japan and an extensive international network. We invite you to join as an Associate in our Asia-Pacific Corporate Function Coordination Department - Business Operations Analyst Section, responsible for promoting the new Core Banking System in Singapore and across Asia-Pacific from a business operations and user perspective.