Regional Account Manager (Remote position, up to $7500, HR Services)

People Profilers; Singapore; Remote; SGD 60,000 - 80,000; Full time

Job summary

A leading company seeks an Account Manager to drive customer satisfaction and business growth. This remote position involves strategic account management, requiring strong consultative skills and experience with multinational corporations. The successful candidate will collaborate with internal teams and engage with senior stakeholders across regions.

Benefits

Competitive remuneration package

Comprehensive range of benefits

Qualifications

• 2+ years of experience in account management or client success roles.
• Minimum of 5 years working experience.
• Proven experience with multinational corporations (MNCs).

Responsibilities

• Build and execute account strategy for customer satisfaction.
• Document customer interactions in Salesforce.
• Lead regular account reviews and ensure service delivery.

Skills

Consultative account management

Negotiating skills

Communication skills

Leadership skills

Problem-solving skills

Education

Bachelor’s degree in Business

Job description

· US MNC

· Remote position

· Salary: up to $7500

Responsibilities

· Build, maintain, and execute and Account Strategy covering customer satisfaction and business growth objectives for each account.

· Maintain an accurate forecast for incoming and outgoing revenues within your book of business.

· Document all customer interactions and activities in Salesforce and internal applications where applicable, as well as opportunities and risks.

· Develop second-tier clients into key accounts.

· Monitor and be aware of competitors’ product and service strategies.

· Serve as the primary point of contact for all strategic matters related to assigned global and regional accounts.

· Coordinate and align with internal stakeholders across regions (APAC primarily, with occasional collaboration across EMEA, US, and LATAM).

· Navigate and manage complex client structures, including global escalation paths and issue resolution frameworks.

· Lead regular account reviews, ensuring service delivery meets contractual expectations and performance metrics.

· Collaborate with internal teams (Operations, Compliance, Product, Finance, and Sales) to ensure a unified approach to client management and solutions delivery.

· Proactively identify opportunities for account expansion and service optimization.

· Present confidently to senior and C-level stakeholders across various regions and cultures.

Requirements:

· Highly developed consultative account management skills.

· Negotiating and deal closing skills.

· Able to communicate concepts effectively to all levels including to senior executives.

· Able to collaborate and present account strategy to internal stakeholders to align and garner support on the proposed strategy.

· Able to demonstrate effective time management and task prioritization under pressure.

· Strong leadership skills, result-oriented and ability to drive for business growth.

· Independent, self-initiated, results oriented.

· Superior problem-solving skills dealing internally and externally.

· Excellent presentation and communication skills.

· Driven by success.

· Embraces a hands-on approach and leads by example.

· Willing to take ownership and responsibility for issues and conflict resolution.

Education

· Preferably 2+ years of experience in account management or client success roles

· Minimum of 5 years working experience

· Bachelor’s degree in Business or equivalent

· Proven experience working within or managing accounts for multinational corporations (MNCs).

· Strong understanding of MNC structures, communication protocols, and escalation matrices.

· Exceptional interpersonal and communication skills, with experience engaging and influencing C-level executives across countries and cultures.

· High degree of problem-solving ability and strategic thinking.

· Comfortable managing priorities across APAC, and occasionally engaging with stakeholders from EMEA, US, and LATAM.

· Preferably has prior regional exposure; if not, must be willing and comfortable collaborating with diverse internal and external stakeholders across regions (APAC primarily, with occasional collaboration across EMEA, US, and LATAM).

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [e-mail]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

Tel: [phone]

http://www.peopleprofilers.com

[e-mail]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376