Key Account Manager

PERSOLKELLY SINGAPORE PTE. LTD.; Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

A leading company in the telecommunications sector is seeking a strategic sales leader to manage key accounts and drive growth. The ideal candidate will have extensive experience in telecommunications sales, strong negotiation skills, and proficiency in Mandarin to engage with stakeholders effectively. This role involves developing innovative business models and ensuring customer satisfaction while leading critical sales projects.

Qualifications

• At least 7 years of relevant experience in Telecommunications Sales.
• Proficiency in Mandarin required for communication with stakeholders.

Responsibilities

• Lead Group sales projects and negotiations throughout the sales process.
• Develop sales account plans aligned with regional strategies.
• Build relationships with senior customer executives.

Skills

Sales Management

Negotiation

Strategic Thinking

Customer Engagement

Education

Bachelor's Degree in Telecommunications

Tools

eTOM

ITIL

Job description

Job Description:

1. Represent the complete Group-level procurement account portfolio.
2. Lead Group sales projects, including negotiations throughout the sales process.
3. Assist the organization in innovating and developing new business models based on customer needs and requirements.
4. Lead critical sales and cooperation projects in the sales domain, including Wireless, Fixed Network, Core, and IT.
5. Ensure customer satisfaction.
6. Work closely with local internal BU operations to ensure quality and profitability in project execution, including project management and negotiation.
7. Develop sales account plans aligned with regional strategies.
8. Build relationships with senior customer executives to achieve a "trusted partner" status and address the entire network operations business needs of the customer.
9. Manage the overall Huawei relationship with the customer based on a thorough understanding of their global/local network operations and stakeholder objectives.
10. Develop long-term business with the customer by building and maintaining key relationships and trust, and identifying strategic partnerships for profitable opportunities based on service delivery.
11. Ensure effective deployment of the sales process as defined within Huawei's overall business process.
12. Proficiency in Mandarin is required to facilitate effective communication with Chinese-speaking stakeholders, including head office, business counterparts, and customers based in China.

Requirements

1. Bachelor's Degree in Telecommunications or a related field.
2. At least 7 years of relevant experience in Telecommunications Sales, with a proven track record in a major telecom organization or senior management role.
3. eTOM and/or ITIL qualification or equivalent knowledge.
4. Strong business acumen and understanding of customer business priorities.
5. Excellent sales management skills, preferably with key account or senior sales management experience.
6. A strategic business leader with the vision to create opportunities in key growth areas like Wireless, Fixed Network, and IT.
7. In-depth knowledge of telecom solutions, markets, products, and business processes.
8. Proven ability to engage with customers to identify, sell, and deliver mutually beneficial outcomes.
9. Solid financial awareness to assess the cost and revenue implications of actions.
10. Focus on operational excellence, strategic thinking, and leadership skills.
11. Excellent negotiation and presentation skills.
12. Willingness to travel as required.
13. Proficiency in Mandarin to communicate effectively with Chinese-speaking stakeholders.