Collections/Accounts Receivables Manager (Hire Purchase/Finance Industry)

• Position: Collections/Accounts Receivables Manager (Hire Purchase/Finance Industry)
• Location: Sin Ming Drive
• Working hours: Monday - Friday 9am - 6pm
• Salary (commensurate with experience): Up to $6500 + AWS + Performance Bonus + 14 Days Annual Leave
• Duration: Permanent
• Industry: Automotive/Automobile

Main Responsibilities:

• Execute and oversee the collections department’s daily operational activities
• Analyse collections MIS to implement effective collection strategies and meet target delinquency & bad debt rates
• Collaborate with other departments to enhance overall customer experience and resolve issues
• Manage communication with customers regarding overdue accounts, using a balanced approach of firmness and empathy.
• Ensure adherence to legal and regulatory requirements related to collections and hire purchase agreements.
• Maintain accurate records of customer interaction and payment agreements.
• Identify and implement process improvements to streamline collections operations and adoption of best practices
• Effective deployment of collections tools including site visits and legal avenues to improve recoveries viz-a-viz costs
• Other ad-hoc activities assigned

Requirements:

• Minimum 5 years’ proven collections experience in the hire purchase or financial services industry
• Minimum Diploma or equivalent qualification
• Strong leadership skills, with experience developing a team
• Experience in Auto hire-purchase collections & recoveries is an added advantage
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.