Retail Manager

The American Club of Singapore; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading club in Singapore is seeking an experienced Retail Manager to oversee operations in a retail space dedicated to serving members. The role involves managing daily operations, sourcing high-quality American products, and ensuring exceptional customer service. The ideal candidate will have strong leadership skills and experience in retail management, with a focus on operational excellence and team development.

Qualifications

• Proven experience as a Retail Manager or Buyer in a retail or hospitality environment.
• Strong leadership and team management skills.

Responsibilities

• Manage daily retail operations and maintain high standards of service.
• Act as the primary buyer for sourcing products, focusing on American goods.
• Supervise and train retail team members for excellent service.

Skills

Negotiation

Organizational Skills

Multitasking

Leadership

Education

Bachelor's degree in Business

Bachelor's degree in Supply Chain Management

Tools

Inventory Management Systems

MS Office

Job description

We are seeking an experienced and resourceful Retail Manager to oversee the operations of a retail space dedicated to serving our members. The retail space offers essential daily items, laundry services, and a curated selection of American products. The ideal candidate should possess strong buying experience, with the ability to source high-quality goods—especially American brands and products—while maintaining operational excellence and ensuring a superior customer experience.

Job Responsibilities:

• Retail Operations Management:

  • Manage daily retail operations to ensure smooth and efficient service delivery.

  • Maintain high standards of store presentation, cleanliness, and member service.

  • Oversee stock levels and merchandising strategies.

• Buying and Procurement:

  • Act as the primary buyer for the retail space, responsible for sourcing a wide range of products, with a focus on American goods.

  • Develop and maintain strong relationships with local and international suppliers.

  • Monitor market trends and member preferences to curate product selection.

• Inventory and Supply Chain:

  • Implement inventory control procedures to minimize loss and overstock.

  • Coordinate timely deliveries and manage storage logistics.

  • Ensure product availability and manage reorder cycles effectively.

• Team Leadership:

  • Supervise and train retail team members to provide excellent member service.

  • Conduct regular performance reviews and motivate team members.

• Financial Accountability:

  • Work within budget parameters and strive for cost-effective purchasing.

  • Analyze sales performance and implement strategies to increase profitability.

• Service Coordination:

  • Oversee and streamline laundry service offerings, ensuring efficiency and member satisfaction.

Job Requirements:

• Proven experience as a Retail Manager, Buyer, or similar role in a retail or hospitality environment.

• Strong negotiation skills and a keen eye for quality and value.

• Excellent organizational and multitasking abilities.

• Experience in managing essential service operations (e.g., laundry) is a plus.

• Ability to work independently and take initiative in problem-solving.

• Strong leadership and team management skills.

• Proficient in inventory management systems and MS Office.

• Bachelor's degree in Business, Supply Chain Management, or a related field preferred.