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A leading healthcare organization in Singapore is seeking a dedicated individual to assist in managing a senior care centre. The role involves overseeing operations, planning activities, and ensuring high standards of service and safety for clients. The ideal candidate will have a diploma and a genuine interest in working with seniors, along with strong communication and teamwork skills. Join us in making a difference in the lives of our elderly community.
Assist the Manager in overseeing day-to-day centre operations and supervising volunteers and part-time staff
Plan shift timetables for staff and volunteers to ensure adequate coverage
Organise and run health, wellness, and social activities for seniors, ensuring alignment with MOH guidelines and performance indicators
Ensure high standards of customer service and the safety and well-being of all clients
Initiate and maintain case records for each senior household, assessing and documenting individual needs
Establish connections with external agencies and community resources to support seniors’ welfare
Oversee the Alert Alarm System (AAS) and provide assistance during operating hours
Maintain updated records of seniors and volunteers, and prepare reports for management and funders
Ensure the centre's facilities are clean, well-maintained, and conducive for activities
Review and improve operational processes to meet KPIs, financial goals, and respond to feedback from staff and residents
Requirements
Minimum Diploma from a recognised institution; experience in eldercare or hospitality is a plus
Genuine interest in working with seniors, with the ability to engage, befriend, and motivate them
Capable of planning and facilitating diverse care programmes (e.g., art & craft, news chats, cooking therapy).
Self-motivated, resourceful, and able to work independently or as part of a team with minimal supervision.
Able to perform administrative duties and proficient in basic Microsoft Office tools.