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An established industry player is seeking an Ops Support professional for a 12-month contract. This role involves ensuring compliance with sales processes, conducting client onboarding, and performing background checks. The ideal candidate will have a diploma or degree in business administration, strong communication skills, and a keen understanding of financial crime matters. Join a dynamic team where you can contribute to policy improvements and support daily operations while thriving in a fast-paced environment. If you are self-motivated and eager to excel under pressure, this opportunity is perfect for you.
Ops Support (12 months contract)
Mon-Thurs: 8.30am-5.15pm; Fri: 8.30am-5.30pm
Job Descriptions:
To review and ensure the sales process for 3rd party products are conducted according to internal guidelines and MAS regulations.
Client onboarding (Client Risk Scoring, and Name Screening) and to document the rationale/investigation findings.
Complete background checks and prepare case file (including corroboration against internal thresholds) for review by 2nd line as required.
Corroborate Source of Funds ("SOF") and Source of Wealth ("SOW") for High-Risk Customers ("HRC") for recommendation and approval.
Coordinate between business units and Compliance department for AML matters.
Assist in identifying policy gaps, business issues, documentation gaps and formulate/improve policies, procedures, and practices.
To review, maintain and update SOP’s across PFA Operations in a timely manner.
To support PFA Operations and IT on daily BAU matters, besides the above as requested by the HOD.
Participate and/or lead new initiatives and projects as planned by the PFA Operations and IT department.
Requirements:
A Diploma or Degree in business administration/management and/or professional life insurance qualification
Team player and strong communication skills
Self-motivated and able to work independently and meet tight timelines
Knowledge in Financial Crime matters (AML / ABC) is preferred.
Customer focused with excellent problem-solving skills, the ability to work with a positive attitude & excel under pressure.
Experience in being involved in UAT or participation in projects
Prior knowledge in General Insurance / Unit trust operations is an added advantage.
Knowledge in AS400 system is also an added advantage
Certification in Lean Six Sigma is an added advantage
AML certifications is a plus point (eg. ACAMS, ICA)
Singaporeans only
Wang Chloe | R23118712
RecruitFirst Pte Ltd (13C6342)