IT Quality Assurance Manager (Quality Management System)

ST ENGINEERING INFO-SECURITY PTE. LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading technology and engineering company is seeking a Quality Assurance Manager to oversee the Quality Management System and ensure compliance with ISO standards. The role involves conducting audits, leading quality initiatives, and providing training to staff. Ideal candidates will have a strong background in quality assurance, excellent communication skills, and a commitment to continuous improvement.

Qualifications

• Proven experience as a quality assurance manager or in a similar role.
• Knowledge of audit methodologies.
• Ability to work independently and as part of a team.

Responsibilities

• Develop and manage the company's Quality Management System (QMS).
• Conduct internal audits to ensure compliance with quality standards.
• Lead Continuous Improvement (CI) initiatives.

Skills

Attention to detail

Communication

Interpersonal skills

Results-driven approach

Education

Certification in quality control (e.g., ISO 9000)

Tools

Microsoft Office

Job description

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Team

We are industry leaders in cybersecurity with over two decades of experience. We deliver a comprehensive suite of trusted cybersecurity solutions to empower cyber resilience for government agencies, critical infrastructures, and commercial enterprises. Our expertise includes cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit, and compliance. We specialize in designing and building security operations centers for cybersecurity professionals and providing managed security services to strengthen our clients' cybersecurity posture.

Job Description:

1. Develop and manage the company's Quality Management System (QMS) ensuring its ongoing suitability and effectiveness in supporting business and operational needs.
2. Implement and maintain the quality system in compliance with ISO standards.
3. Review and update the company quality and procedure manuals.
4. Conduct internal audits of the Quality Management System to ensure compliance with quality standards.
5. Act as the liaison officer during internal or external audits by certification bodies, auditors, or customers, and follow up on corrective actions.
6. Coordinate vendor qualification programs with Business and Procurement departments to establish a reliable vendor/partner pool.
7. Provide leadership in Quality functions, including Customer Satisfaction, Quality System, Software Quality Engineering, Reliability Engineering, and Manufacturing Quality, driving towards quality goals and objectives.
8. Conduct Quality Assurance (QA) awareness training for staff.
9. Participate in tenders related to QA specifications.
10. Conduct audits on customer onboarding processes.
11. Assist in customer audits.
12. Hold regular QA meetings and address QA matters within Cyber BA.
13. Manage the Documentation Control Center (DCC), overseeing procedures and documentation.
14. Lead Continuous Improvement (CI) initiatives to enhance efficiency, quality, and value through incremental improvements.

Job Requirements:

1. Proven experience as a quality assurance manager or in a similar role.
2. Certification in quality control (e.g., ISO 9000).
3. Proficient in Microsoft Office applications.
4. Excellent communication and interpersonal skills.
5. Strong attention to detail and a results-driven approach.
6. Knowledge of audit methodologies.
7. Competent in report writing with good command of English, both spoken and written.
8. Ability to work independently and as part of a team with minimal guidance.
9. Willingness to learn and upgrade relevant skills continuously.
10. Strong drive and determination to achieve set goals.
11. Work location: Jurong East

Find out more: https://www.stengg.com/cybersecurity

At ST Engineering, we foster a culture of overcoming challenges, exploring new ideas, and working together to succeed. We value individuals with a thirst for knowledge, continuous learning, and self-improvement.