Customer Service Officer (5 days, AMK)

Corestaff Pte Ltd; Singapore; On-site; SGD 25,000 - 45,000; Full time

Job summary

An established industry player in retail and education is seeking a customer service representative to enhance customer satisfaction. This role involves handling inquiries and complaints professionally while collaborating with internal teams to solve issues. The ideal candidate will possess strong communication skills and relevant experience in customer service or procurement. Join a forward-thinking company that values your contributions and offers a supportive work environment.

Qualifications

• Relevant working experience in customer service or procurement is advantageous.
• Ability to handle complaints professionally and calmly.

Responsibilities

• Handle customer inquiries via phone, email, or in person.
• Work closely with internal teams to resolve issues.
• Ensure high levels of customer satisfaction.

Skills

Customer Service

Problem Solving

Communication

Job description

Company Overview:

Our client is one of the established businesses and leading force in retail and education, delivering curated books, tech, and lifestyle products across Asia with a future-forward touch.

Job Details:

• Location: Ang Mo Kio (With company transport at Jurong East, AMK, Tampines MRT)

• Working Days: Mon - Fri (8.30am -5.30pm)

Job Responsibilities:

• Handle customer inquiries by incoming phone, email, or in person

• Responsible in handling the complaints in a calm and professional manner

• Work closely with internal teams to solve issues

• Maintain updated knowledge of company offerings

• Ensure high levels of customer satisfaction

• Perform other administrative and operational tasks as assigned by the manager.

Job Requirements:

• With relevant working experiences (customer services, procurement) is an added advantages

Interested applicants please submit your updated resume by using the ‘Apply Now’ Button.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Corestaff Pte Ltd (18C9027)
Lim Xin Lin (R23113540)