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An established industry player is seeking a dedicated Aesthetics Front Desk Executive to be the first point of contact for clients. In this role, you will provide exceptional customer service, assist with appointment bookings, and ensure the smooth operation of the center. This position offers opportunities for career growth and a supportive work environment. If you are a positive team player with strong communication skills, this is the perfect opportunity to advance your career in a dynamic setting.
Reporting to the Center Manager/ Operations Manager, the Aesthetics Front Desk Executive is the first contact point for clients and visitors to our center. As part of the team, the Aesthetics Front Desk Executive’s role is to assist in the smooth and efficient running of the center, to adhere to protocols at all times in line with the company strategy, goals and values; and be knowledgeable about the services we provide.
Responsibilities
• Provide quality customer service at all times; greet customers in a professional, friendly and polite manner
• Proactively assist customers in an informative and helpful way on enquiries relating to their appointment bookings and follow-up promptly on customers’ requests
• Constant monitoring of the appointment system to maximize available appointment time
• Handle payment transactions and ensure accuracy of records
• To maintain and accurately file records and update client’s information
• Responsible for keeping the counters area clean and organized
• Any ad hoc duties requested by the center manager/operations executive
Requirements
Preferably with experience in admin and/or customer service
Positive attitude and good team player
Good interpersonal skills with strong communication ability
Good work attitude and willing to learn
Able to work independently and as a team
Able to work on Weekend/ Public Holidays
Computer Savvy and proficient in MS Office
Benefits
• Attractive remuneration – High Commission & Bonus
• Career Growth, Progression, Promotion & Overseas Employment Opportunities
• Comprehensive Insurance Coverage
• Work location with easy access to MRT station
• Off on Sunday
Locations
BMF Clinic
Orchard Gateway
Interested applicants are invited to send your updated resume and click on "Apply Now".
Thank you.