Senior/Patient Relations Officer (Business Centre, Shift)

Raffles Medical Group Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a dedicated individual to support the Business Centre's operations. This role involves advising patients on billing, managing admissions and discharges, and improving billing processes. Ideal candidates will have a degree or diploma in Business Administration, Tourism, or Hospitality, with a focus on service orientation and meticulousness.

Qualifications

• Relevant working experience in healthcare or hospitality industry preferred.

Responsibilities

• Support daily operations of the Business Centre.
• Advise patients on billings and handle enquiries.
• Administer admissions and discharges.

Skills

Service Orientation

Meticulousness

Education

Degree in Business Administration

Diploma in Business Administration

Degree in Tourism

Diploma in Tourism

Degree in Hospitality

Diploma in Hospitality

Job description

You will be required to work Shift hours on weekends and public holidays.

Responsibilities:

You will play a vital role in supporting the daily operations of the Business Centre. You will advise patients on billings and estimated bill size, administer admissions and discharges, handle patients’ enquiries, as well as review periodically the billing & collection policies and work processes for improvements.

Requirements:

• Being a meticulous and service-oriented individual, you should have a recognized Degree or Diploma in Business Administration, Tourism or Hospitality, preferably with relevant working experience in the healthcare or hospitality industry.

Working hours: 7am-430pm/ 1030am-8pm

Only shortlisted candidates will be notified.