Sales Executive

ISS FACILITY SERVICES PRIVATE LIMITED; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading company in facility services is seeking a motivated sales professional to support their growth strategy. The role involves managing customer relationships, preparing proposals, and achieving sales objectives. Ideal candidates should have a competitive nature and strong communication skills.

Qualifications

• 1 - 2 years in operations or commercial.
• Proven track record in converting business solution bids.

Responsibilities

• Support delivery of retention and growth strategy for specialised sales.
• Prepare quotations and proposals in response to customer needs.
• Achieve established sales objectives and provide sales forecast.

Skills

Time Management

Communication

Competitive Nature

Goal Orientation

Empathy

Job description

Responsibilities:

• Support the delivery of the in-country retention and growth strategy for specialised sales in close cooperation with the Sales Manager, Commercial Director and the Operations Managers/ Director

• Maintain or grow existing accounts through proactive retention activities with close engagement with customers and operation

• Prospect, qualify and actively generate new opportunities in the specialised sales segment

• Manage and engage in customer facing activities to prioritised new leads, understand the customer’s needs, communicate the ISS value proposition

• Prepare quotations and proposals in collaboration with other commercial functions in response to customer’s needs and requirements

• Achieve established sales objectives in relation to pipeline development and opportunities conversion and provide sales forecast

• Negotiate the commercial and contractual terms and conditions in collaboration with the Risk and Legal function

• Actively drive development of innovation enabling compelling customer solutions to existing and new customers

• Implement effective and consistent sale process through the use of CRM and ensure proper sales documentations is produced, handled and filed in accordance with ISS policies and processes

• Collaborate with the transition and operation team to ensure successful handover of works to ensure they meet customer requirements for a smooth and successful service delivery

• In collaboration with the operations team, maintain customer relationship to ensure customer satisfaction and identify additional opportunities within the account.

Requirements:

• 1 - 2 years in operations or commercial

• Strong results from related commercial or business development functions

• Ability to work across customer organisation by establishing credibility at all levels

• Proven track record in successfully converting business solution bids to wins, through creative and innovative thinking and based on a solid analysis of customer needs

• Dominant traits include a competitive nature, goal-orientation and high fighting spirit

• Possess strong time management skills to meet tight timelines

• Common commercial traits include high work capacity, contact/communication skills and empathy