Global Remittance Growth Manager

Wotransfer Pte. Ltd.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading company in remittance services is seeking a dedicated professional to drive market development and enhance customer engagement. The role involves developing strategies, providing exceptional support, and collaborating with various teams to ensure compliance and service excellence. Candidates should possess a recognized degree, fluency in English, and strong interpersonal skills, with the ability to thrive in a fast-paced environment.

Qualifications

• Fluency in English and one additional language required.
• Strong market expansion and customer service abilities.

Responsibilities

• Develop strategies to expand remittance services.
• Provide support to users during the remittance process.
• Work with product and marketing teams for tailored solutions.

Skills

Market Expansion

Customer Service

Communication

Interpersonal Skills

Education

Bachelor’s Degree

Job description

Key Responsibilities:
1、Market Development:
1）Develop and implement strategies to expand remittance services in target countries.
2）Conduct market research to understand cultural nuances, demographic trends, and regulatory requirements.

2、Customer Engagement:
1）Provide exceptional support to users, assisting them through the remittance process on Panda Remit.
2）Gather and analyze customer feedback to identify areas for improvement.

3、Collaboration:
1）Work closely with product and marketing teams to tailor solutions for each market.
2）Liaise with compliance and operations teams to ensure adherence to local regulations.

Job requirements:
1、Education:
A globally recognized bachelor’s degree or higher.

2、Language Proficiency:Fluency in English.
Proficiency in at least one of the following languages: Hindi, Indonesian, Filipino, Thai, Vietnamese, Nepali, or Malay.

3、Skills:
1）Strong market expansion and customer service abilities.
2）Excellent communication and interpersonal skills.
3）Ability to manage multiple tasks in a fast-paced environment.

4、Eligibility:
Applicants must hold one of the following Singapore identification statuses: (SP), Employment Pass (EP), Permanent Resident , or NRIC.

If you are Permanent Resident or are a Singapore resident, this will expedite the onboarding process.