Asset Management - Operations Lead

About the Role:

• Develop and implement strategic plans for property operations in alignment with the overall business objectives.
• Analyze market trends, lease data, competitor activities, and regulatory changes to identify opportunities and risks.
• Streamline operational processes to enhance efficiency and productivity.
• Implement best practices and standard operating procedures to optimize property management operations.
• Oversee budgeting, forecasting, and financial management for property operations.
• Manage lease documentation and ensure compliance with lease requirements, including rent escalations, options, and expiration dates.
• Ensure compliance with lease agreements, statutory requirements, and internal policies and procedures.
• Identify and mitigate risks associated with lease obligations and liabilities.
• Provide leadership and guidance to a team of property managers and operational staff.
• Foster a culture of collaboration, innovation, and continuous improvement within the operations team.
• Conduct performance evaluations, provide feedback, and support professional development initiatives for team members.
• Ensure high levels of tenant satisfaction through effective communication and proactive management of tenant issues.
• Serve as the primary point of contact for tenants regarding lease-related inquiries and issues.
• Facilitate lease negotiations and amendments as needed.
• Oversee lease administration, including lease negotiations, renewals, and enforcement of lease terms.
• Manage relationships with external vendors, contractors, and service providers to ensure quality service delivery and cost-effectiveness.
• Negotiate contracts and service agreements to optimize value for the organization

About You:

• Master's or Bachelor's degree in business administration, Real Estate, Finance, or related field.
• Minimum of 8-10 years of experience in property management and operations, lease administration, real estate management, or related field, with at least 5 years in a leadership role.
• Strong understanding of property market dynamics and regulatory requirements in the APAC region.
• Excellent leadership, communication, and interpersonal skills.
• Strong understanding of lease accounting principles, lease terminology, and lease administration best practices.
• Strategic thinker with the ability to translate vision into actionable plans.
• Demonstrated ability to drive operational excellence and deliver results in a dynamic environment.
• Proficiency in financial analysis, budgeting, and reporting.

Why join Cushman & Wakefield

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from

• Being part of a growing global company
• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Skills: Forecasting, Operational Excellence, Property Management, Dna, lease administration, Property, enforcement, lease negotiations , Administration, Employee Benefits, Financial Analysis, Budgeting, Real Estate, terminology , Service Delivery

Experience: 7.00-10.00 Years