Client Onboarding Analyst - Singapore

Citi; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Citi is seeking a Reference Data Services Intermediate Analyst to manage customer data and ensure compliance with regulatory standards. The role requires strong analytical skills, attention to detail, and effective communication to support operational teams globally. This full-time position offers the opportunity to engage in key projects and develop a comprehensive understanding of the business context.

Qualifications

• 2-5 years of relevant experience.

Responsibilities

• Responsible for maintaining customer sub-accounts and product pricing setups.
• Ensures compliance with statutory and regulatory obligations.
• Serves as escalation point for issues and complex processing.

Skills

Analytical Thinking

Attention to Detail

Communication

Diplomacy

Education

Bachelor’s/University degree

Job description

The Reference Data Services Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Responsible for opening and maintaining customer sub-accounts or product pricing setups, and actively ensuring that customer/product data details and settlement instructions across a variety of systems remain up to date.
• Liaises with other operational teams globally to ensure that a globally consistent model is followed with respect to this critical reference data.
• Ensures that statutory and regulatory obligations are met when new relationships with clients product/pricing sets are established.
• Verifies all details of the client/product from a regulatory and control perspective for Institutional Client Accounts
• Serves as escalation point for issues and complex processing.
• Involved in key projects for unit.
• Delivers daily project work and escalation management, routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience

Education:

• Bachelor’s/University degree or equivalent experience

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Job Family Group:

Operations - Services

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Job Family:

Reference Data Services

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Time Type:

Full time

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