Assistant Director (Gift of Gardens and Volunteer Programme)

Gardens by the Bay; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Gardens by the Bay is seeking a strategic leader to enhance community outreach and volunteer initiatives. This role involves planning impactful programmes, fostering partnerships, and managing a dedicated team. Ideal candidates will have a degree in a relevant field and significant experience in community engagement.

Qualifications

• Minimum 8 years of relevant work experience.
• Outgoing personality with strong interpersonal skills.
• Willing to work on some weekends.

Responsibilities

• Lead community outreach and volunteer programmes.
• Build partnerships with social service agencies and schools.
• Oversee the volunteer programme's development and operations.

Skills

Interpersonal skills

Leadership

Strategic planning

Education

Degree in Business, Social Science, or relevant fields

Job description

About Us

An integral part of Singapore's "City in a Garden" vision, Gardens by the Bay spans a total of 101 hectares of prime land at the heart of Singapore's new downtown Marina Bay. Comprising three waterfront gardens Bay South, Bay East and Bay Central, Gardens by the Bay will be a showcase of horticulture and garden artistry that will bring the world of plants to Singapore and present Singapore to the World. We have career opportunities for the following and we would like to invite suitably qualified candidates to join us.

Job Description

Strategic Planning

• Provide leadership in shaping the strategic direction of community outreach and volunteer programmes.
• Drive initiatives that foster inclusivity, accessibility, and well-being through nature-based experiences.
• Identify and develop new outreach opportunities for diverse groups, including seniors, persons with special needs, low-income families, and other underserved communities.

Community Outreach

• Lead the planning, implementation, and evaluation of impactful programmes that serve community beneficiaries.
• Build and strengthen partnerships with social service agencies, schools, and community organisations to extend programme reach.
• Collaborate with corporate partners to secure funding and co-develop meaningful CSR initiatives.
• Oversee the execution of key events and collaborative efforts that connect beneficiaries with community stakeholders.

Volunteer Management

• Oversee the strategic development and daily operations of the volunteer programme.
• Develop, implement, and continuously enhance the Volunteer Management System to streamline recruitment, onboarding, scheduling, and engagement.
• Ensure volunteers receive structured training, are meaningfully engaged, and feel valued through regular recognition and appreciation efforts.
• Curate and manage key volunteer engagement initiatives, such as learning journeys and appreciation events.
• Collaborate with internal teams to effectively deploy volunteers across various functions within Gardens by the Bay.

Team Leadership and Collaboration

• Lead and mentor a dedicated team of managers.
• Cultivate a collaborative, high-performing team culture that values innovation, accountability, and growth.
• Manage team capacity, work planning, and staff development.

Partnerships and Stakeholder Engagement

• Represent the organisation in external networks and forums to build visibility and partnerships.
• Engage government agencies, corporations, and community leaders to strengthen support for programmes.

Monitoring and Continuous Improvement

• Establish KPIs and lead programme impact evaluations to guide improvements.
• Leverage data and feedback to enhance programme effectiveness and volunteer satisfaction.
• Support reporting, grant applications, budgeting, and operational enhancements.

Qualifications

• Degree in Business, Social Science, or relevant fields
• Minimum 8 years of relevant work experience
• Outgoing personality with strong interpersonal skills
• Willing to work on some weekends