Assistant Freight Manager

Stafflink Services Pte Ltd; Singapore; On-site; SGD 4,000 - 75,000; Full time

Job summary

A leading logistics company is seeking an experienced Freight Operations Manager to oversee air and sea freight operations. The role involves managing compliance, optimizing processes, and ensuring high standards of client communication. Join a dynamic team focused on delivering efficient logistics solutions.

Qualifications

• Minimum of 7 years in a freight and logistics leadership role.
• Proven experience leading teams in a dynamic environment.

Responsibilities

• Oversee daily air and sea freight operations.
• Identify areas of inefficiency and implement enhancements.
• Ensure compliance with international laws and industry regulations.

Skills

Communication Skills

Problem Solving

Adaptability & Flexibility

Interpersonal Skills

Education

Diploma or degree in Logistics

Job description

Location: Changi Airfreight Centre
Salary: Up to $4,200 + Attractive Shift & Weekend Allowances
Working Hours: Rotating Shifts
AM Shift: 8:30 AM – 6:00 PM
PM Shift: 2:00 PM – 10:00 PM (Additional $20/day shift allowance)
Weekend Shift: 1 weekend/month (Work From Home unless stated)
Saturday: 9:00 AM – 7:00 PM ($60/day)
Sunday: 9:00 AM – 7:00 PM ($100/day)

About the Role:

This role oversees daily air and sea freight operations, ensures regulatory compliance, optimizes processes, and leads a team to deliver efficient logistics solutions while maintaining strong client communication and service standards.

Key Responsibilities:

Freight Operations Management

• Oversee daily air and sea freight operations to ensure timely and efficient delivery of goods.

• Manage cross-border tracking processes in compliance with international shipping and customs regulations.

• Liaise with carriers, customs authorities, and key stakeholders to prevent and resolve operational disruptions.

Process Optimization

• Identify areas of inefficiency in freight workflows and implement enhancements to improve overall operational performance.

• Utilize data insights to refine strategies, reduce delays, and optimize cost efficiency.

Client Communication

• Provide timely shipment updates and proactively address client concerns to maintain a high level of customer satisfaction.

• Work collaboratively with the Customer Focus Team to ensure seamless communication and service delivery.

Compliance & Documentation

• Ensure all freight operations comply with applicable international laws and industry regulations.

• Maintain accurate and complete shipment records, including customs documentation and tracking reports.

• Oversee timely billing and conduct invoice verifications to ensure accuracy.

Problem Solving

• Analyze complex situations, evaluate solutions, and make timely decisions to resolve operational issues and customer complaints.

Requirements

Education

• Diploma, degree, or equivalent in Logistics, Supply Chain Management, Business Administration, or a related field preferred.

Leadership Experience

• Minimum of 7 years in a freight and logistics leadership role.

• Proven experience leading teams in a dynamic and fast-paced environment.

Communication Skills

• Excellent verbal and written communication skills to engage effectively with internal teams and external stakeholders.

Hands-On Management

• Willingness to work alongside the team on the ground to ensure operational excellence.

• Ability to lead and manage day-to-day activities actively.

Conflict Resolution

• Strong analytical and interpersonal skills to mediate disputes and foster team cohesion.

Adaptability & Flexibility

• Capable of guiding teams through changes and operational shifts.

• Committed to continuous learning and management improvement.

Decision-Making Ability

• Skilled in making sound decisions under pressure, balancing business needs with team welfare.

• Proactive in identifying challenges and implementing practical solutions.

Results-Oriented

• Driven to meet performance targets and deadlines while ensuring high standards are upheld.

• Holds self and team accountable for outcomes.

Interpersonal Skills

• High emotional intelligence to build rapport and support team morale.

• Fosters a positive and engaging work environment.

Why Join Us?

Ready to take your career to new heights?
Apply now and be part of a team that delivers more than just cargo – we deliver confidence.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090