Associate Director - Credit CoE, Coverage COO

STANDARD CHARTERED BANK; Singapore; On-site; USD 60,000 - 120,000; Full time

Job summary

An established industry player is looking for an Associated Director to lead Credit Origination processes. This role involves supporting the implementation of risk management strategies, enhancing operational standards, and driving process simplification initiatives. The ideal candidate will have extensive experience in credit processes, strong analytical skills, and a commitment to fostering a culture of risk ownership. Join a dynamic team that values diversity and innovation, and contribute to impactful projects that shape the future of banking. If you are passionate about making a difference, this opportunity is for you.

Benefits

Core bank funding for retirement savings

Medical and life insurance

Flexible working options

Proactive wellbeing support

Continuous learning culture

Generous time-off policies

Qualifications

• 5+ years in Credit origination, review, approval, and monitoring processes.
• Strong risk identification and resolution experience.
• Good knowledge of Lending and Transaction Banking.

Responsibilities

• Support implementation of business strategies and risk management.
• Evaluate process and risk implications of business strategies.
• Collaborate to develop assurance mechanisms for operational risk.

Skills

Credit origination

Risk management

Analytical skills

Communication skills

Process improvement

Education

Bachelor Degree

Tools

Creditmate

SCI

CMS

Office tools (PowerPoint, Excel)

Job description

Job Summary

The Associated Director, GPO Support, Credit CoE supports the Global Process Owner (GPO) Delegate of the Credit & Credit Monitoring process universe for Client Coverage. The role holder acts as the Credit Origination Process Lead, serving as a first line of defence for the Business and leading the implementation and administration of a policies, standards and processes affecting or impacting the Credit Origination activities, across multiple Principle Risk Types including Credit Risk, Operational Risk, Reputational and Sustainability Risk, and Compliance Risk.

The role holder is expected to deliver significant improvement in frontline operational and risk culture and standards of excellence and embed appropriate mechanism to augment existing controls through a proactive review approach to identify indicators of process risk, enabling early action and minimise potential losses.

To lead the ideation on process simplification opportunities for Credit Origination processes and supervise the subsequent implementation of approved initiatives from a process implementation standpoint.

Key Responsibilities

Strategy

• Support the implementation of business strategies and risk management in the frontline Credit Origination space.
• Support and contribute to the broader Client Coverage risk management and process simplification agenda.
• Function as champion within the Client Coverage organisation on Credit CoE objectives.
• Develop and raise the profile of the Credit CoE team with Business and second line stakeholders.
• Advocate a culture of frontline risk ownership within Client Coverage and the COO organisation.

Business

• Support the evaluation and identification of process and risk implications of business strategies, projects and programmes, and provide guidance on any risk remediation actions.
• Ensure process and system change initiatives are reviewed, impact assessed, refined and signed off for implementation.
• Provide support to Coverage COO strategic initiatives and transformation programs ensuring global adoption of initiatives in line with Business Objectives.
• Develop awareness of business changes, predict challenges and identify opportunities to optimise people & processes and add value to client & frontline.

Processes

• Support frontline policies and standards implementation, simplification, and problem resolution.
• Collaborate with other members of the team to develop assurance mechanisms via the bank’s operational risk framework and RCSA process to validate effectiveness of policy/standard/controls implementation.
• Responsible for working with third line to resolve any group specific issues and actions for Credit & Credit Monitoring.
• Responsible for resolution of front office queries that arise in the Credit & Credit Monitoring processes.
• Responsible for coordinating with stakeholders (CAs, CM, CPOs, R&C, business heads etc) across the region and countries, and to increase transparency and share key developments, learnings and best practices.

People & Talent

• Oversight and development of the Central Quality Assurance testing team within the GBS Hub Team for credit origination processes

Risk Management

• Responsible for identifying risks and instituting control framework and supporting the business across the globe in minimizing risks and losses.
• Responsible for understanding and mapping out end to end Credit Origination processes and further identifying non-standard processes and assist to ensure appropriate control mechanisms are agreed and implemented.
• Lead reviews of all proposed process and system changes to ensure any material impact is identified and addressed with a focus on multiple PRTs that touch the process including:
  • Credit Risk: Financial Analysis and BCA preparation, Excess and Past Due Management
  • Reputation and Sustainability Risk: Environment and Social Risk Assessment, Promoter Due Diligence, Reputational Risk Assessment
  • Compliance Risk: Appropriateness and Suitability
• Build strong relationships with 2LOD across the Risk Types and support in the management of the Bank’s Risk profile.

Governance

• Responsible for overseeing and ensuring adherence to specified BAU operational risk deadlines, along with designing & maintaining RCSA framework and Top Down Reviews for front office Credit origination processes under the governance of the role across the globe.
• Responsible for oversight centrally of GBS performed assurance checks (CSTs/KCIs) to ensure standardisation & consistency including continuous training and guidance to the team.
• Represent the Credit Origination process matters at the Credit NFRC and other Sub refinement forums.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Client Coverage Staff
• CCIB COO teams
• Group Credit Policy
• Group Fraud Risk
• Group Reputational Risk
• Group Operational Risk
• Group CFCC
• GBS Hubs
• Group Internal Audit
• Product Teams (Trade, Lending, FM, GCM)

Our Ideal Candidate

• 5+ years’ experience in Credit origination, review, approval and monitoring processes, preferable in Credit Analysis, Proposal, Credit Risk management, Process Controls or Product Management/ownership of systems supporting the related processes.
• Good product knowledges in either Lending, Transaction Banking or Financial products.
• Familiar with various systems (e.g. Creditmate, SCI, CMS) supporting the process.
• Strong risk identification and resolution with practical hands-on experience in delivering processes.
• Strong analytical skills, detail-focused with the ability to interpret large volume of information.
• Good communication skills – oral, written and presentation.
• Good skills in office tools - PowerPoint, Excel. VBA skill will be a plus.
• In-depth expertise in the Bank’s Risk Frameworks / Policies / Standards, control, and governance.
• Education - Bachelor Degree
• Languages - Business Communication

Role Specific Technical Competencies

• Process Management
• Process Improvement
• Operational Risk
• Effective Communications
• Managing Change
• Time / Resource Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

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Visit our careers website www.sc.com/careers