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A leading company is seeking a dynamic Service Delivery Director to oversee the delivery of innovative application development services, including AI-driven solutions and data platforms. The role demands a strategic leader with extensive experience in IT service delivery, managing large teams, and driving technological advancements. Candidates should possess strong leadership skills and a proven track record in delivering complex applications.
We are seeking a dynamic Service Delivery Director to lead and manage the delivery of cutting-edge application development services—spanning AI-driven solutions, data platforms, and full-stack applications. This role requires a strategic leader with deep technical expertise and a strong track record in managing large-scale IT service delivery teams.
Define and drive the strategic roadmap for AI, data, and full-stack application development.
Champion the adoption of innovative, data-driven technologies to support business growth.
Ensure applications are scalable, secure, and aligned with business objectives.
Oversee end-to-end delivery of development projects—on time and within budget.
Manage the deployment and maintenance of AI models, data platforms, and applications.
Enforce best practices in software development, data engineering, and model lifecycle management.
Lead cross-functional teams including developers, AI engineers, and DevOps professionals.
Build a collaborative, high-performance culture focused on continuous improvement.
Ensure teams are equipped with the tools, training, and support they need.
Collaborate with internal and external stakeholders to gather requirements and deliver impactful solutions.
Serve as the main point of contact for service delivery matters and escalation.
Provide regular progress updates to senior leadership.
Stay abreast of emerging technologies in AI, data, and software development.
Identify opportunities to enhance service delivery through new tools or practices.
Drive initiatives that boost operational efficiency and service quality.
Implement robust QA processes to ensure application reliability and performance.
Ensure compliance with data privacy laws, security protocols, and industry standards.
Bachelor’s or Master’s degree in Computer Science, Data Science, IT, or related field.
10+ years in application development with a focus on AI, data, and full-stack technologies.
5+ years in a leadership role managing large-scale service delivery teams.
Proven success in delivering complex, AI-powered applications and data platforms.
Proficient in AI/ML frameworks and tools (e.g., TensorFlow, Spark, Hadoop).
Strong experience in full-stack development (JavaScript, React, Node.js, Python, Java).
Hands-on experience with cloud platforms (AWS, Azure, GCP) and DevOps practices.
Knowledge of data governance, privacy, and security standards.
Strong leadership, communication, and stakeholder management skills.
Strategic thinking and analytical problem-solving ability.
Ability to thrive in a fast-paced, dynamic environment.
To Apply, please kindly email your updated resume to weizhe.teoh@tg-hr.com
Regret to inform that only shortlisted candidates will be notified.
CEI: R25127749
EA License: 14C7275