Network Support Engineer - TCP/IP - AD - IMMEDIATE HIRING

TRUST RECRUIT PTE. LTD.; Singapore; On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Technical Support Specialist to join their dynamic team. In this role, you will be responsible for troubleshooting technical issues, setting up and configuring systems, and ensuring the integrity of server backups. The ideal candidate will possess a strong understanding of networking fundamentals and demonstrate excellent customer service skills. This position offers an exciting opportunity to thrive in a fast-paced environment while delivering high-quality work under pressure. If you're passionate about technology and eager to make a difference, this role is for you!

Qualifications

• Hands-on experience managing network devices and server infrastructure.
• Solid understanding of networking fundamentals and system security.

Responsibilities

• Responding to technical support requests for computers and networks.
• Setting up and configuring new computers and network equipment.
• Documenting technical issues and solutions for future reference.

Skills

TCP/IP Networking

Technical Support

Customer Service

Problem Solving

Time Management

Education

Diploma in Electronic Engineering

Degree in Computer Science

Tools

Active Directory

Microsoft Office

Antivirus Solutions

Job description

Job Description:

• Responding to technical support requests related to computers, software, networks, and server systems.

• Setting up and configuring new computers, network equipment, servers, and software applications.

• Managing user accounts within Active Directory (AD).

• Performing system updates, software patches, and maintaining system security.

• Installing and configuring operating systems, antivirus solutions, and standard applications such as Microsoft Office.

• Troubleshooting and resolving hardware, software, and network issues.

• Keeping accurate records of hardware and software inventory.

• Managing and ensuring the integrity of server backups.

• Documenting technical issues and solutions to support future troubleshooting and knowledge sharing.

Job Requirement

• Diploma or Degree in Electronic Engineering or Computer Science.

• Solid understanding of TCP/IP and networking fundamentals.

• Hands-on experience in managing network devices and server infrastructure in a similar role.

• Strong customer service orientation with excellent communication skills.

• Proven ability to deliver high-quality work under tight deadlines.

• Well-organized, self-motivated, and able to manage tasks independently.

• A collaborative team player who can thrive in a fast-paced environment.

• Able to perform effectively under pressure.

• Flexible and willing to work outside of standard business hours when needed.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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