Policy Ops Manager, Online Safety

IMD Info-communications Media Development Authority; Singapore; On-site; SGD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking organization dedicated to enhancing online safety in Singapore. As a Policy Operations Manager, you will play a crucial role in collaborating with diverse stakeholders to implement vital regulations that protect online communities. Your work will involve assessing online content, engaging with public feedback, and ensuring the safety of digital spaces. This role offers a unique opportunity to make a significant impact, requiring strong analytical and communication skills. If you are passionate about online safety and eager to contribute to a safer digital environment, this position is perfect for you.

Qualifications

• Experience in technology policy or operations in public/private sectors.
• Strong interest in online safety and knowledge of online platforms.

Responsibilities

• Collaborate with stakeholders to implement online safety regulations.
• Conduct assessments on potentially harmful online content.
• Proactively respond to reports and public feedback on online content.

Skills

Stakeholder Collaboration

Content Assessment

Regulatory Engagement

Analytical Skills

Communication Skills

Interpersonal Skills

Writing Skills

Education

Humanities

Mass Communications

Computer Studies

Legal Studies

Job description

Are you passionate about creating a secure and trusted online space for Singapore? Do you envision a role where your skills contribute directly to the safety and well-being of online communities? If so, we invite you to embark on an impactful journey with us at IMDA's Online Communications Office (OCO) as a Policy Operations Manager, Online Safety.

Your Impactful Role (Key Responsibilities):

• Stakeholder Collaboration: Collaborate with stakeholders across Government and Industry to operationalize pivotal regulations related to online safety and misinformation. Your role will involve multiple negotiations and coordination efforts to ensure a unified approach.
• Content Assessments: Conduct thorough assessments on potentially violating online content, taking swift and decisive regulatory action to address harmful online material.
• Responsive Engagement: Proactively evaluate and respond to stakeholder reports and public feedback on online content, ensuring a dynamic and adaptive regulatory approach.
• Embrace the challenge: This role demands weekend on-call duty at least once a month. Your dedication will be instrumental in upholding the safety of Singapore's digital space.

Your Profile:

• Educational Background: Background from Humanities, Mass Communications, Computer or Legal Studies.
• Experience: Bring your expertise from a technology policy or operations-related role in either the private or public sectors. Your job grade will reflect the duration and level of your relevant work experience.
• Passion for Online Safety: Demonstrate a strong interest in online safety and possess a deep knowledge of how online platforms operate, including social media services, app stores, and online video games.
• Advantageous Experience: Experience in Public Policy, Online Content Regulation, and Online Trust and Safety would be advantageous, including strong analytical, communication, interpersonal, and writing skills.

You may be exposed to graphic content not limited to Minor Safety, Suicide and Self Harm, Violent Extremism and Bullying so your resilience and commitment to self-care to manage the emotional demands of the role is essential.