Front Office Executive for Hotel (Up $3100, Perm, Central)

Description
5 days’ across mon – sun, 44 hours/ wk.
Up to $3100 (based on experience)
Permanent position
Location: Central (River Valley)
Rotating shifts:

07:00 - 16:30
11:00 - 20:30
13:00 - 22:30
22:00 - 07:30

Duties

1. Welcoming and checking in guests (which includes issuance of room keys, providing information on hotel services).
2. Working hand in hand with the Operations Manager to resolve issues, requests and/or complaints in an appropriate manner to ensure total guest satisfaction.
3. Process transactions in accordance with the standard operating procedures (which includes but not limited to posting charges, completing transaction reports, preparing deposit and/or securing assigned bank).
4. Issuance and release of guest safe-deposit boxes.
5. Up-sell rooms where possible to maximize Service Apartment’s revenue.
6. Routine check and updating of guest reservations information for individuals and/or groups.
7. Provide service in a warm and friendly manner in accordance with the café/ restaurant service standards to ensure guest satisfaction.
8. Prepare and serve food and beverages as per café menu and standards.
9. Prepare and set-up all equipment for the day’s operations as specified by the shift and for in-house activities upon residents’ request.
10. Check, order and replenish food and beverages stock as per requirements.
11. Ensure high level of cleanliness of café at all times.
12. Perform other duties as assigned, including but not limited to guest room tours, concierge services, etc.
13. Perform related ad-hoc duties as assigned.

Requirements

1. Proficiency in Inforbrand HMS - Hotel Management System will be an added advantage.
2. Candidate with WSQ food hygiene certificate is preferred.
3. Ability to work on rotating shift hours including weekends & Public Holidays.

Interested applicants, please send your resume to aliciasl.lim[at]recruitfirst.co or click "Apply Now" below

Alicia Lim Si Le R2197748 EA License No. 13C6342. Only shortlisted candidates will be contacted. Thank you.