Store Manager - Luxury Retail

WilliamSELECT; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead their retail operations. This exciting role focuses on driving sales performance, developing a high-performing team, and enhancing client relationships. You will collaborate with cross-functional teams to implement effective strategies and ensure operational excellence. If you have a strong retail management background and a passion for luxury brands, this opportunity offers the chance to make a significant impact in a vibrant retail environment.

Qualifications

• 6+ years of retail management experience with a proven sales track record.
• Strong leadership skills to manage diverse teams effectively.

Responsibilities

• Drive store sales performance through data analysis and action plans.
• Coach team members to enhance individual sales performance.

Skills

Retail Management

Sales Strategy Development

Team Leadership

Client Relationship Management

Market Knowledge

Job description

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We are partnering with some of the most renowned luxury brands, across product categories, in their search for a store manager to join their teams.

[YOUR IMPACT]

BUSINESS DRIVER

Drive the store sales performance by analysing sell-through data, devising, and implementing appropriate action plans to achieve results.

Collaborate closely with cross-functional teams within the office, such as Visual Merchandising, CRM, Merchandising, and Marketing, to enhance brand performance.

Evaluate individual sales performance of team members and provide coaching to improve efficiency.

Create development plans for the store team to ensure a strong development pipeline.

Present business reports during meetings.

Empower department leads to take ownership of their categories, providing leadership guidance.

Participate in buying sessions when required and provide effective product feedback based on store needs.

CLIENT DEVELOPMENT

Encourage the team to manage their client relationships effectively, achieving appointment targets.

Foster an environment of curiosity, promoting client discovery and nurturing.

Coordinate with the Retail Events Office to organize local events and set realistic client targets.

Partner with Sales Associates to host clients.

TEAM PREPAREDNESS

Ensure the team is well-informed about product knowledge, local market insights, competitors, policies, and procedures.

Work with the Learning and Development lead to provide on-the-job coaching, enhancing skills and knowledge. Ensure completion of L&D modules on digital platforms.

RETAIL OPERATIONS

Champion retail operational excellence by enforcing company procedures on cash handling, inventory, logistics, and reporting activities.

Minimize deviations from operational thresholds, such as shrinkage and transfer efficiency, ensuring compliance.

Ensure timely replenishment of stationery supplies.

Maintain attractive displays that maximize sales and adhere to company guidelines, ensuring synergy between front and back of house.

Act as liaison between the company and the mall landlord.

[REQUIRED COMPETENCIES]

At least 6 years of proven retail management experience with a successful track record in driving boutique sales.

Strong leadership and team management skills, capable of managing diverse personalities and competencies.

Solid business acumen with the ability to develop and execute effective sales strategies.

Knowledge of the local market and competitors.

Interested candidates, please click "Apply Now" to submit your application. All information collected will be kept confidential and used solely for recruitment purposes.

EA: 19C9592 | R1440234

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Singapore?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Store Manager?
• How many years of people management experience do you have?
• What's the largest team you have managed?

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