Restaurant Manager

CHAR MEATS PTE. LTD.; Singapore; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Service Manager to lead the service crew in a bustling restaurant environment. This role involves overseeing staff, managing workflows, and ensuring exceptional customer service both in-house and through delivery platforms. The ideal candidate will be responsible for training service staff, creating Standard Operating Procedures, and liaising with suppliers for necessary kitchen equipment. Join a dynamic team where your leadership will directly impact the quality of service and customer satisfaction.

Qualifications

• Experience in customer service and managing service staff.
• Ability to create and implement Standard Operating Procedures.

Responsibilities

• Oversee service crew and manage scheduling and training.
• Create service side SOPs for the team to follow.

Skills

Customer Service

Team Management

Training

Communication

Education

High School Diploma

Hospitality Management Degree

Job description

6 day work week from Tuesday to Sunday

Creating service side Standard Operating Procedures for the rest of the service crew to follow

Training service crew to take orders, handle customers and serve orders as well as to collect dishes to bring back to the kitchen

Serving and handling customers both in the restaurant and through delivery platforms

Oversee other staff in the service crew, managing the scheduling and training of service staff

Manage work flow processes in the front end of the restaurant

Liaising with suppliers for the ordering of consumables and kitchen equipment as needed