Front Desk Officer

Inter Island Manpower Pte Ltd; Singapore; On-site; SGD 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated Front Desk Receptionist to provide exceptional customer service. This role involves managing inquiries, greeting visitors, and ensuring the front desk operates smoothly. The ideal candidate will possess strong communication and listening skills, be a team player, and have a customer-oriented mindset. Join a vibrant team where your contributions will enhance the customer experience and maintain a welcoming environment. If you are enthusiastic and responsible, this opportunity is perfect for you.

Qualifications

• Customer-oriented with a strong service attitude.
• Excellent listening and communication skills are essential.

Responsibilities

• Handle phone calls and answer general enquiries.
• Greet and check in customers, directing them appropriately.
• Manage incoming mails and maintain front desk reports.

Skills

Customer Service

Communication Skills

Teamwork

Listening Skills

Job description

Job Responsibilities:

1. Handle phone calls and answer general enquiries.
2. Greet, check in, and announce customers’ arrival.
3. Check visitors in and direct them to specific destinations.
4. Manage incoming mails, parcels, and front desk petty cash.
5. Maintain hardcopy filing of the front desk’s monthly reports.
6. Coordinate with chauffeur on pickups and send-offs for customers.
7. Summarize and verify retail transaction settlements for account purposes.
8. Maintain cleanliness of the customer area.

Job Requirements:

• Customer-oriented with a good service attitude.
• Excellent listening skills, good communication ethics, self-confidence, and humility.
• Receptive to constructive feedback, enthusiastic, and responsible.
• Team player, preferably with receptionist or customer service experience.

Thong Yie Sze (EA Personnel Registration No: R1112981)

Inter Island Manpower Pte Ltd (Co Reg: 200810144N / EA License: 08C3527)

Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified.