RETAIL EXECUTIVE

JDC DESSERT PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Retail Operations Supervisor to oversee and enhance operational efficiency within their vibrant retail environment. This role involves monitoring key performance indicators, managing manpower planning, and ensuring compliance with standard operating procedures. Ideal candidates will possess a diploma in hospitality management and have a strong background in the retail or F&B industry. Excellent communication skills in both English and Mandarin are essential for liaising with diverse teams and vendors. If you are a proactive individual ready to make an impact, this opportunity is perfect for you.

Qualifications

• NITEC or Diploma in hospitality management or equivalent required.
• Preferably background in retail or F&B industry.

Responsibilities

• Oversee execution of standard operations procedures by front-end supervisors.
• Monitor KPI metrics for retail operations and evaluate performance.
• Recruit full-time and part-time crews.

Skills

MS Office (Excel)

Quickbooks

Communication Skills

Team Management

Education

NITEC or Diploma in Hospitality Management

Job description

Responsibilities:

• Report directly to Head of Retail Operations
• Oversee the execution of standard operations procedures (SOP) by a group of front-end supervisors and crews
• Spot operations incompliance, address team members about it and rectify
• Work closely with the back-end operations support team to optimize business processes and workflow and improve operational efficiency
• Monitor various KPI metrics for retail operations and evaluate performance
• Manpower planning and scheduling
• Recruit full-time and part-time crews
• Ad-hoc clerical tasks as and when assigned by the management

Requirements:

• NITEC or Diploma in hospitality management or equivalent
• Preferably background in retail or F&B industry
• Proficiency in MS Office applications (Excel), Quickbooks
• Excellent communication skills
• Able to communicate effectively in English and Mandarin (in order to liaise with Mandarin speaking associates and vendors)
• Able to work independently with minimum supervision
• Able to start work immediately / or with short notice

Interested candidates, please send your CV with expected salary to [e-mail]