Manager - IT PMO

Synapxe; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading health technology agency is seeking a PMO Manager to oversee project delivery, ensure compliance, and enhance performance management. The role involves coordinating resources, managing risks, and driving alignment across business needs and technology. Ideal candidates will have extensive programme management experience, strong analytical skills, and proficiency in project management tools.

Qualifications

• Minimum 12 years of experience with a bachelor's degree.
• PMP certification or ability to obtain within 6 months.

Responsibilities

• Support project delivery teams in tracking performance and risk management.
• Oversee the successful delivery of various programme tracks.
• Implement process improvements to enhance performance dashboards.

Skills

Analytical Skills

Problem-Solving

Communication

Stakeholder Management

Education

Bachelor's Degree

Tools

Microsoft Office Excel

SharePoint Workflow Automation

Tableau

JavaScript

SAP

Job description

Company description:

Synapxe is the national HealthTech agency inspiring tomorrow's health. The nexus of HealthTech, we connect people and systems to power a healthier Singapore.

Together with partners, we create intelligent technological solutions to improve the health of millions of people every day, everywhere. Reimagine the future of health together with us at www.synapxe.sg

Job description:

Position Overview

Our Programme.Operations.Digital (P.O.D) department is hiring a PMO Manager to:

• Support the project delivery teams in tracking project performance and risk management
• Strengthen governance and compliance by enforcing the governance framework
• Ensure adherence to project standards and compliance standards
• Ensure projects are aligned with department goals and resources are allocated effectively

Roles & Responsibilities

IT Workplan Demand Management

• Champion annual work planning reviews with stakeholders, including IT investments budget and resource demand agreements
• Manage and operationalize demand management processes with governance and compliance rigor

Projects Performance Management

• Support Balance Scorecard goals through portfolio and project performance measurement, reporting, and analysis
• Report on KPIs such as budget utilization, identifying concerns and working with stakeholders for resolutions
• Manage regular reporting and monitoring activities in the PMO

Standards, Methodologies & Processes

• Implement process improvements to enhance demand and delivery fulfillment and performance dashboards
• Coach junior team members to improve productivity and operational excellence
• Provide training on project reporting and monitoring to Project Managers
• Establish and enforce standards and guidelines on project management practices and costing
• Support PMO initiatives like audits, roadshows, and steering committees

Project Delivery

• Oversee the successful delivery of various programme tracks
• Coordinate resource planning and performance improvement for major projects
• Identify and implement actions to improve project quality based on monitoring activities
• Manage project registers and key performance metrics
• Track project timelines, deliverables, dependencies, issues, and risks
• Coordinate project review activities and manage change requests and closures
• Assist in issue resolution and risk mitigation
• Collaborate with stakeholders to assess and mitigate risks
• Ensure timely delivery and adherence to PMM processes and reporting
• Drive alignment across business needs, processes, and technology
• Coordinate implementation across core systems/applications

Requirements

• Programme management experience, preferably in a large, complex organization
• Proficient in Microsoft Office Excel, SharePoint Workflow Automation; familiar with planning and budgeting tools
• Knowledge of Tableau, JavaScript, SAP is advantageous
• Strong analytical and problem-solving skills with a proactive attitude
• Excellent communication skills and stakeholder relationship management
• PMP certification or ability to obtain within 6 months
• Strong documentation, facilitation, and interpersonal skills
• Minimum 12 years of experience with a bachelor's degree

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