Executive - Rail Traffic Controller

SBS Transit Limited; Singapore; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Operations Control Room Manager to ensure efficient train services and maintain safety standards. This role involves coordinating operations, conducting risk assessments, and mentoring new staff to uphold service excellence. The ideal candidate will possess a degree or diploma with substantial experience in a similar environment, alongside the ability to operate advanced control systems. Join a dynamic team committed to enhancing transit operations and delivering exceptional service to the community.

Qualifications

• Degree or Diploma with at least 5 years in Operations Control Room.
• Experience in operating computer-based control systems.

Responsibilities

• Ensure punctual train services and address equipment faults.
• Conduct risk assessments and maintain safety compliance.
• Mentor and train new staff at the Operations Control Centre.

Skills

Operational Management

Risk Assessment

Staff Training

Computer-based Control Systems

Education

Degree in any discipline

Diploma with 5 years' experience

Job description

Major Responsibilities:

• Service Operations
  - Ensure punctual train services and make adjustments to meet customer needs.
  - Report and address equipment faults, coordinating with relevant staff for quick recovery.
  - Manage track access and work possessions according to rules and procedures during traffic and non-traffic hours.
  

• Safety and Compliance
  - Maintain a safe environment for customers, staff, and contractors.
  - Conduct risk assessments and implement control measures.
  - Enforce transit rules and report non-compliance.
  

• Procedures and Improvements
  - Review, develop, and improve procedures, manuals, and local instructions.
  - Provide feedback on train timetables and develop new ones when required.
  

• Staff Training and Mentoring
  - Mentor and train new staff during on-the-job training at the Operations Control Centre.

Perform other duties as directed by his/ her superiors.

Requirements:

• Degree in any discipline or Diploma with minimum 5 years' working experience, preferably in an Operations Control Room environment

• Able to operate computer-based control systems

• Willing to perform shift work, including night shift, weekends and Public Holidays

• Ability to identify colours