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A leading company in logistics is seeking a customer service support specialist to manage shipping documents and ensure timely deliveries. The role involves coordinating with various departments and maintaining inventory accuracy. Candidates should possess relevant qualifications and experience in logistics or customer service.
Location: Jurong West (Company transport pick up at Jurong East MRT)
5.5days (Alternate Saturday)
Mon- Fri 8:30am - 5pm
ALT Sat 9am - 12pm
1. Provide customer service support via phone and email.
2. Prepare shipping documents and import / export documentation by adhering to the SOP in place and invoicing of order once shipments had been closed.
3. Monitor and ensure shipments being cleared and delivered as prescribed.
4. Ensure Key Performance Indexes are met for all incoming and outgoing activities.
5. Coordinate with supervisor for warehouse activities.
6. Collaborate with other departments to fulfill orders and ensure timely deliveries.
7. Ensure accuracy of all inventories. Maintain accurate records of inventory levels and report any discrepancies.
8. Perform of general housekeeping within the workplace
9. Maintain a safe working environment.
Perform any other job-related functions as and when assigned by superior.
Qualifications:
· GCE ‘O’ Level, NITEC, or Diploma in Logistics, Business Administration, or a related field
· 1–3 years of working experience in logistics or customer service roles
· Basic knowledge of import/export documentation and warehouse operations preferred
HOW TO APPLY:
Interested applicants, please click on “Apply Now” or email ref44@trustrecruit.com.sg
We regret only shortlisted candidates will be notified.
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