F&B SERVER / CAPTAIN

Hollandse Club; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading club in Singapore is seeking a dedicated service professional to enhance member experiences through exceptional hospitality. The role requires a proactive individual who can maintain high service standards, work efficiently under pressure, and collaborate with team members to ensure smooth operations. Flexible shifts are essential, including weekends and holidays.

Qualifications

• 1-2 years of experience in a similar role.
• Proficiency in English with strong interpersonal skills.

Responsibilities

• Provide warm, professional greetings to members.
• Ensure prompt and accurate food service.
• Collaborate effectively with team members.

Skills

Customer-focused

Communication

Team player

Job description

Key Responsibilities:

1. Member Experience & Service Excellence:

· Provide a warm, professional, and personalized greeting to club members and their guests.

· Ensure prompt and accurate food service, maintaining efficiency and attention to detail.

· Deliver a high level of hospitality that aligns with the club’s standards, creating a welcoming and enjoyable atmosphere for members.

· Follow the club’s service sequence to ensure a consistent and refined dining experience.

· Possess thorough knowledge of the menu, including ingredients and preparation, to confidently provide recommendations and enhance the dining experience.

2. Operational Efficiency & Cleanliness:

· Set up and reset tables efficiently to minimize wait times and maintain a smooth flow of service.

· Ensure all dining areas, workstations, Bar, Coffee station and service areas meet the highest standards of cleanliness and hygiene.

· Regularly check and replenish table settings, condiments, and napkins for the convenience of members.

· Maintain food quality, presentation, and service speed in line with club expectations.

3. Teamwork & Communication:

· Collaborate effectively with team members and kitchen staff to ensure smooth service.

· Actively participate in team briefings and contribute positively to internal communication

· Communicate professionally with supervisors to address any service-related concerns or improvements.

· Assist with additional tasks as needed to support the overall operation of the club’s dining facilities.

Requirements:

Qualifications & Skills:

· 1-2 years of experience in a similar role, preferably within a private club, high-end restaurant, or hospitality setting.

· Proficiency in English, with strong communication and interpersonal skills.

· Customer-focused with a friendly and professional demeanor.

· Ability to build rapport with club members and maintain a high level of discretion and service.

· A proactive and cooperative team player.

· Ability to perform under pressure while maintaining enthusiasm and professionalism.

Physical Requirements:

· Ability to handle and carry trays with food and beverages.

· Willingness to work flexible shifts, including weekends and public holidays, to accommodate club operations.

· Comfortable working in a fast-paced, high-pressure environment.

· Ability to stand for extended periods duringservicehours.