Manager, Technical Solutions - APAC (Job Req 2025-105)

Ross Video; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

Join a leading company in the broadcast technology sector as the Manager of Technical Solutions for APAC. You will lead a team of Solutions Architects, ensuring they are well-equipped to support sales efforts. This role involves mentoring, training, and driving improvements in team performance while contributing to strategic sales initiatives. If you have a strong background in sales engineering and a passion for media technology, we want to hear from you!

Benefits

Flexible Hours

Generous Paid Time Off

Wellness Allowance

Employee Share Ownership Program

Professional Development Support

Social Activities and Events

Qualifications

• Minimum 7 years of combined sales, sales engineering, pre-sales experience.
• Experience managing a team of systems architects or engineers.

Responsibilities

• Manage and mentor the regional Solutions Architect team.
• Drive improvements in team quality and performance.
• Participate in sales events and training sessions.

Skills

Communication

Presentation Skills

Problem-Solving

Tools

SalesForce

Word

Excel

PowerPoint

Job description

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

The Manager, Technical Solutions – APAC will manage the regional Solutions Architects across Asia, while also mentoring Solutions Architects from the SAARC and Oceania regions.

This is a pivotal role within the APAC Sales team and will be responsible for day-to-day management of the regional Solutions Architect team, ensuring the team is well trained and capable of supporting Regional Sales Managers across the entire portfolio of Ross solutions.

The Manager, Technical Solutions – APAC is expected to contribute technical and commercial advice across the wider sales team to help best position the team to win business. It is also expected that this role will drive improvements in the quality and performance of the team, innovating new processes or streamlining existing ones where necessary.

Who you report to: Senior Director of Sales - APAC

What we offer:
Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.

Some of these perks include flexible hours, generous paid time off, wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events!

Best of all, you will be part of the Ross Video team, and we’ve got a pretty energizing environment here.

What the job is all about:

• Proactively evaluate the Solution Architect team’s capabilities and as needed and appropriate and drive improvement in quality and performance of the team, developing systems and processes where necessary.
• Responsible for the overall hiring, motivation and management of the team, including recruitment, mentoring, coaching and evaluating team members.
• Contributes to planning of partner training sessions and bi-annual events.
• Contributes to planning and execution of sales events and tradeshows throughout the year.
• Participates and contributes to sales opportunities driven by the Regional Sales Managers, prioritising efforts based on maximising total impact on the team’s productivity.
• Coordinates closely with Ross’ internal Sales team and business partners to align solutions designed to meet our customers’ business requirements.
• Proactively educates and provides professional development to team and business partners to enhance their product knowledge, technical acumen, and technical sales skills.
• Where necessary participates in Solution Architect functions; systems design, customer meetings, tender responses etc.
• Acts as a “Technical Evangelist” to help build trust and inspiration with our partners and customers.
• Participates in developing and implementing product awareness collateral / presentations.
• Provides client feedback to Marketing Product Manager(s) on product & application requirements.
• Performs other related duties as required.

Who you are:

• Minimum 7 years of combined sales, sales engineering, pre-sales experience.
• Experience of managing as a team of systems architects or engineers.
• Record of achievement and technical solution expertise in a comparable sales role.
• Ideally possesses an understanding of commercial strategy and sales process.
• Understanding of the Broadcast / Media Technology Market (Live Production experience an asset).
• Excellent Communication & Presentation Skills.
• Able to work co-operatively with and across all company departments.
• Strong presentation skills.
• Strong knowledge of Word, Excel, PowerPoint.
• Possess strong and creative problem-solving traits.
• Existing knowledge and use of Ross Video products (preferred).
• Experience working with CRM’s, SalesForce preferred

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work.We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.