E-Commerce Sales Executive / Manager

SINGGATE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading e-commerce firm in Singapore is looking for an E-commerce Sales Executive to join their team. The ideal candidate will manage product listings on platforms like Shopee and Lazada, respond to customer inquiries, and execute marketing strategies. Candidates should have 2-3 years of relevant experience and strong communication skills. Basic design software knowledge is a plus.

Qualifications

• 2-3 years of experience in e-commerce or sales.
• Knowledgeable about Shopee and Lazada is essential.
• Excellent written and verbal communication skills.

Responsibilities

• Prepare and upload product listings on various e-commerce platforms.
• Maintain current product information including pricing and inventory.
• Handle customer inquiries through various communication channels.

Skills

E-commerce platform knowledge

Communication skills

Interpersonal skills

Initiative

Tools

Adobe Photoshop

Adobe Illustrator

Job description

Overview

We are looking for an E-commerce Sales Executive to be part of our Ecommerce Team.

What will you do

• Prepare and upload product listing including content for various e-commerce partner’s platforms such as Shopee, Lazada, Qoo10, Facebook, etc in Singapore
• Maintain and ensure all products information such as pricing, inventory, etc are up to date and available-to-sell
• Receive and respond to eCommerce customer inquiries and concerns. Coordinating customer service through web chat, phone, and emails
• Managing eCommerce customer’s comments and review through social media
• Work closely with various departments head to plan and execute all marketing strategies in order to achieve the sale target
• Consolidate sales performance from each platform for reporting and recommendation purposes
• Other days to days of operation. Logistics-related matters regarding running an e-commerce business

What it takes

• At least 2-3 years of working experience in the related field
• Highly knowledgeable with Shopee, Lazada
• Excellent communication and interpersonal skills, both written and verbal.
• Highly initiative with positive energy
• Process good attitude towards learning and improving
• Basic understanding of design software such as Adobe Photoshop/Illustrator, not a must but a plus point