E-Commerce Sales Executive/Manager

FULL SMART TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A tech company in Singapore is seeking an E-commerce Sales Executive to manage product listings and customer inquiries across various platforms. The ideal candidate has 2-3 years of e-commerce experience and excellent communication skills. Responsibilities include updating product information, coordinating customer service, and executing marketing strategies. This role is key to achieving sales targets.

Qualifications

• At least 2-3 years of working experience in e-commerce or related fields.
• Excellent communication and interpersonal skills, both written and verbal.
• Highly initiative with positive energy.

Responsibilities

• Prepare and upload product listings on e-commerce platforms.
• Maintain up-to-date product pricing and inventory.
• Respond to eCommerce customer inquiries through various channels.

Skills

Communication skills

Interpersonal skills

Initiative

Learning attitude

Basic design software knowledge

Job description

We are looking for an E-commerce Sales Executive to be part of our Ecommerce Team.

What will you do:

• Prepare and upload product listing including content for various e-commerce partner’s platforms such as Shopee, Lazada, Carousell, Facebook, etc in Singapore
• Maintain and ensure all products information such as pricing, inventory, etc are up to date and available-to-sell
• Receive and respond to eCommerce customer inquiries and concerns. Coordinating customer service through web chat, phone, and emails
• Managing eCommerce customer’s comments and review through social media
• Work closely with various departments head to plan and execute all marketing strategies in order to achieve the sale target
• Consolidate sales performance from each platform for reporting and recommendation purposes
• Other days to days of operation. Logistics-related matters regarding running an e-commerce business

What is takes:

• At least 2-3 years of working experience in the related field
• Excellent communication and interpersonal skills, both written and verbal.
• Highly initiative with positive energy
• Process good attitude towards learning and improving
• Basic understanding of design software such as Adobe Photoshop/Illustrator, not a must but a plus point