E-Commerce Platform Specialist

ASK & EMBLA GALACTIC PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A notable e-commerce brand in Singapore seeks an E-commerce Platform Specialist to optimize product categories on their platform. This role involves analyzing KPIs, improving user experience, and collaborating with development teams. Candidates should have a Bachelor's degree in a relevant field and at least 2 years of relevant experience. Strong analytical skills and proficiency in web analytics tools are essential. Join a dynamic company passionate about alternative body jewelry.

Qualifications

• Minimum 2 years of experience in e-commerce or digital marketing.
• Strong analytical skills to interpret data and create actionable strategies.
• Understanding of A/B testing methodologies and UX/UI principles.

Responsibilities

• Conduct in-depth analysis of e-commerce KPIs and user behavior.
• Identify areas for improvement in user experience.
• Collaborate with teams to implement site changes and optimizations.

Skills

Analytical mindset

Collaboration

User experience focus

Communication skills

Proactive attitude

Education

Bachelor's degree in Marketing, Business, E-commerce, or related field

Tools

Google Analytics

Adobe Analytics

Shopify

Job description

Overview

The E-commerce Platform Specialist will be responsible for owning and optimizing specific product categories or sections of Ask & Embla's e-commerce platform. This role focuses on implementing tactical initiatives to enhance KPIs such as conversion rates, traffic, and user engagement. The ideal candidate will possess a strong analytical mindset, a keen eye for user experience, and the ability to collaborate effectively with development and merchandising teams to drive continuous site improvement.

Responsibilities

• Conduct in-depth analysis of e-commerce KPIs, including conversion rates, traffic sources, bounce rates, and user behavior, to identify trends, issues, and opportunities.
• Proactively identify areas for improvement within the website's user experience (UX), including navigation, product discovery, checkout flow, and content presentation.
• Develop clear and concise briefs for site optimizations, A/B tests, and new feature implementations, outlining objectives, hypotheses, and desired outcomes.
• Collaborate closely with web development and other relevant teams to implement site changes, resolve issues, and ensure a seamless user experience.
• Monitor and optimize site search performance, product filters, and website navigation to improve product discoverability and user satisfaction.
• Generate regular reports on platform performance, provide actionable insights, and recommend strategies for ongoing optimization.
• Stay informed about industry best practices, emerging e-commerce trends, and competitor activities to identify opportunities for innovation.

Qualifications

• Bachelor's degree in Marketing, Business, E-commerce, or a related field
• Minimum 2 years of experience in e-commerce, digital marketing, or a similar role
• Experience with e-commerce platforms, preferably Shopify
• Strong analytical skills with the ability to interpret data and translate insights into actionable strategies
• Proficiency in web analytics tools (e.g., Google Analytics, Adobe Analytics)
• Understanding of A/B testing methodologies and tools, as well as UX/UI principles and best practices
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders
• Proactive, self-motivated, and results-oriented with a strong attention to detail
• Preferred: Experience with SEO principles
• Preferred: Basic understanding of HTML/CSS

Who We Are

Ask & Embla is a rapidly growing alternative body jewelry brand based in Singapore with a collective following of more than 500,000 across our social media channels. As an e-commerce brand, we ship internationally to a diverse range of customers and we are proud to be one of the leading brands worldwide in the alternative jewelry space.

At Ask & Embla, we’re passionate about creating a company that brings out the best in everyone and where individuals love to work and grow as a team. That means constantly learning and building new things, being flexible about how and where we work, and empowering each other to do the proudest work of our lives.

Ask & Embla, led by an ex-Googler and ex-Amazonian, has dozens of employees across multiple countries. We are building the foundation to expand several business verticals beyond e-commerce, while supporting existing business functions for fulfilling thousands of orders each month.

At Ask & Embla we learn and build fast together, sharing the purpose and passion of creating not just beautiful, expressive and sustainably-made jewelry, but a community that celebrates the misfits, the believers, the round pegs in square holes and everyone in between. Everyone deserves to own who they are; we create the jewelry so they can do it with pride.

Ready to Join Us?

If you're a results-oriented professional who thrives in a fast-paced environment, we encourage you to apply! Please submit your resume and a quick note expressing your interest in this position to [e-mail] or through this posting.

Learn More about Ask & Embla

Website - https://askandembla.net/

Instagram - https://www.instagram.com/askemblastore/

Facebook - https://www.facebook.com/AskEmblastore/

Pinterest - https://www.pinterest.com/askemblastore/

TikTok - https://www.tiktok.com/@askandembla_official