E-Commerce Platform Assistant/Executive

HINOMI PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A dynamic e-commerce startup in Singapore is seeking an E-commerce Platform Specialist to manage and optimize its online presence. The ideal candidate will enhance product listings and customer satisfaction through effective platform management. With a diploma in Business or Marketing and a minimum of 2 years of experience in e-commerce, the candidate will thrive in a collaborative environment that offers competitive pay and growth opportunities.

Benefits

Competitive salary with performance-based incentives

Collaborative and supportive work environment

Career growth in the e-commerce industry

Qualifications

• Minimum of 2 years of experience in e-commerce or digital marketing.
• Proficient in managing e-commerce platforms like Shopee, Lazada, etc.
• Ability to interpret sales data and provide insights.

Responsibilities

• Manage and optimize presence on e-commerce marketplaces.
• Upload and update product listings for accuracy and optimization.
• Collaborate with designers for effective campaign materials.
• Provide exceptional after-sales service and handle inquiries.

Skills

E-commerce operations

Analytical skills

Communication skills

Multitasking

Education

Diploma in Business or Marketing

Tools

Shopee

Lazada

Job description

Position Overview

We are seeking an E-commerce Platform Specialist who will take charge of managing our online presence across various e-commerce platforms like Shopee, Lazada, Amazon and our official website. The ideal candidate is detail-oriented, has a strong understanding of e-commerce operations, and is ready to contribute to our success by optimizing sales and enhancing customer satisfaction.

Key Responsibilities

• Manage and optimize our presence on e-commerce marketplaces (Shopee, Lazada, and others).
• Upload and update product listings, ensuring accuracy and optimization for search and sales.
• Collaborate with designers to create effective and engaging campaign materials.
• Oversee daily order management, including processing and fulfillment.
• Provide exceptional after-sales service, handling customer inquiries and issues.
• Monitor category performance, drive daily operations, and ensure sales targets are met.
• Analyze sales data daily, weekly, and monthly to provide insights and recommendations.
• Manage traffic and advertising on various platforms, optimizing for the best results.
• Communicate with platform partners to negotiate resources and improve business opportunities.

Qualifications

• Diploma in Business, Marketing, or a related field.
• Minimum of 2 years of experience in e-commerce or digital marketing.
• Must be proficient in managing e-commerce platforms like Shopee, Lazada, etc.
• Strong analytical skills with the ability to interpret sales data.
• Excellent communication skills, both written and verbal.
• Ability to multitask, prioritize, and manage time effectively.
• Independent and able to work on weekends
• Fast learner and able to work under pressure

Why Join Us

• Be part of an innovative startup making a positive impact on people's lives.
• Opportunity to grow and develop your career in the booming e-commerce industry.
• Collaborative and supportive work environment.
• Competitive salary with performance-based incentives.