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Little Farms is seeking an E-Commerce Operations Specialist to enhance its online order processes and customer satisfaction. The role involves picking and packing orders, managing logistics, and ensuring transparency for out-of-stock items. Ideal candidates will possess excellent communication skills and thrive in a fast-paced environment, with opportunities for training and growth in a supportive team.
At Little Farms, we believe in bringing fresh, wholesome goodness to our customers—not just in-store, but straight to their doorstep. As our E-Commerce Operations Specialist, you’ll play a vital role in making that magic happen. You’ll be part of a dynamic team that lives and breathes online order excellence.
If you’re organised, detail-oriented, and thrive on delivering amazing customer experiences—we want to meet you.
Pick and pack online orders with speed, care, and accuracy from our retail store.
Coordinate and schedule timely deliveries, ensuring smooth logistics.
Manage refunds or discounts for out-of-stock items—because transparency matters.
Work cross-functionally with the Retail and E-Commerce teams to ensure seamless order fulfillment and customer satisfaction.
Excellent communication, time management, and organization skills
A strong sense of responsibility and reliability
Cool under pressure, especially in a fast-paced, high-volume environment
A great team player who works well with others
Able to commit to rotating shifts, including weekends and public holidays
Be part of a brand known for quality, care, and freshness
Learn the ins and outs of E-Commerce operations from one of Singapore’s most trusted food brands
Enjoy training and growth opportunities as the business expands
Be part of a supportive team that thrives on efficiency and customer happiness
Staff discounts on the freshest products in town
If you're the kind of person who finds joy in organizing chaos, delivering happiness, and working with purpose—this is your moment.
Apply now and help us deliver Little Farms to the world, one order at a time.