E-commerce Inventory Assistant (Changi Airport/ 5 Days/ Up to $3,000)

Good Job Creations (Singapore) Pte Ltd; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated E-commerce Admin to support inventory management, process online orders, and enhance customer care. In this dynamic role, you will conduct stock checks, liaise with various teams, and ensure smooth order fulfillment. Your contributions will be vital in maintaining strong customer relationships and optimizing E-commerce operations. If you are passionate about retail and eager to make a difference, this opportunity is perfect for you!

Qualifications

• Minimum 1 year of experience in E-commerce or admin roles.
• Strong understanding of inventory processes and customer care.

Responsibilities

• Conduct daily stock checks and coordinate with Retail Operations.
• Process online orders and manage E-commerce inventory.
• Handle customer inquiries and maintain refund/exchange records.

Skills

E-commerce Management

Inventory Management

Customer Service

Data Entry

Education

Diploma in Business Administration

Job description

Responsibilities:

• Inventory Support
  • Conduct daily stock checks of products and report findings to Inventory Planner, Senior Security Specialist, and Retail Manager.
  • Coordinate and follow-up with Retail Operations to resolve inventory issues that require physical checking of stocks.
  • Assist the Inventory Planner in validating count results of cycle counts/stock takes (during and post).
  • Maintain and update records used as references for checking and validation of items.
• Master Data
  • Assist Inventory Planner with checking items or price tag issues and report promptly to the Merchandising Team.
  • Liaise with Retail Operations in printing new price tags for items with correct pricing.

E-Commerce Admin

• Process online orders, including printing packing lists, delivery orders, and receipts.
• Distribute orders to packers and assist with pick and pack when required.
• Liaise between CAG and frontline staff regarding goods orders and deliveries.
• Track order fulfillment status.
• Perform administrative duties such as filing E-commerce documents.
• Assist in E-commerce inventory management, including archiving merchandise when out of stock.
• Coordinate with relevant stakeholders to ensure stock availability on the e-commerce platform.

Customer Care

• Handle online customers’ inquiries, feedback, and reservations.
• Maintain a strong partnership with Changi Customer Centre team & Fulfillment Centre.
• Keep track of (maintain and update) the E-commerce refund/exchange registry.

General

• Perform any other duties assigned by the immediate supervisor/manager from time to time.

Requirements:

• At least a diploma in Business Administration.
• Minimum 1 year of E-commerce/admin related experience in retail or travel retail environment preferred.

We regret that only shortlisted candidates will be notified. All applications will be added to our resume bank for future opportunities.

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EA Personnel Name: Lim Lai Xin
EA Personnel Reg. no.: R2197913
EA License no.: 07C5771