E-Commerce Inventory Assistant

-; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the e-commerce sector is hiring an E-Commerce Inventory Assistant to manage stock and support online order processes. This role involves coordinating with multiple teams, conducting inventory checks, and ensuring customer satisfaction while handling daily operational tasks. Candidates should possess a relevant diploma and have excellent interpersonal skills, with a focus on resourcefulness in a fast-paced environment.

Qualifications

• At least 1 year of admin experience in retail/travel retail.
• Strong interpersonal skills with mature disposition.
• Knowledgeable in MS Office, especially MS Excel.

Responsibilities

• Conduct daily stock checks and report findings.
• Assist Inventory Planner with stock validation.
• Process online orders and handle customer inquiries.

Skills

Interpersonal skills

Resourcefulness

Customer satisfaction focus

Education

Diploma in Business Administration

Diploma in Retail Management

Tools

MS Excel

MS Word

Job description

Position: E-Commerce Inventory Assistant

Working Location: Tampines

Salary Range: $2800-$3000

Working Hour: 9am-6pm / 10am-7pm / 11am-8pm (5 Days Work Week - Rotating)

Job Responsibilities:

- Conduct daily stock checks, report findings to Inventory Planner, Senior Security Specialist & Retail Manager.

- Coordinate and follow-up with Retail Operations to resolve inventory issues require physical check of stocks.

- Shall assist the Inventory Planner in validating count results of cycle counts/stock take (during and post)

- Maintain and update records that will be used as references for checking and validation of items

- Assist Inventory Planner checking of items or price tag issues and reporting promptly to Merchandising Team

- Liaise with Retail Operations in printing new price tags for items with correct price tags

- Process online orders including printing of packing list, delivery Order and receipt

- Distribute orders to packers and assist with pick and pack when required

- Liaison between CAG and frontline staff from goods order and goods delivery, track order fulfilment status

- Administrative duties such as filing of E-commerce documents

- Assist in E-commerce inventory management, including archiving of merchandise, physical Out-of-stock

- Coordinating with relevant stakeholders to ensure e-commerce platform stock availability

- Handle online customers' enquiries, feedback and reservations

- Maintain strong partner with Changi Customer Centre team & Fulfilment Centre

- Keep track (maintain and update) the E-commerce refund/exchange registry of E-Commerce Team

Job Requirements:

- Diploma in Business Administration or Retail Management

- At least 1 year of relevant admin experience in retail or travel retail work environment experience preferred

- Strong interpersonal skills with mature disposition

- Prior customer/client service experience is an advantage

- Ability to partner with multiple stakeholders

- Resourceful, maintains a positive attitude and focus on customer satisfaction in a fast-paced environment

- Knowledgeable in MS Office: MS Excel (ie. Pivot table, formulas) and MS Word

- Willing to work on weekends and rotational shifts as required.

Thong Yie Sze (EA Personnel Registration No: R1112981)

Inter Island Manpower Pte Ltd (Co Reg: 200810144N/ EA License: 08C3527)

Only shortlisted candidates will be notified.