E-Commerce Inventory Assistant

Inter Island Manpower Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in E-commerce is seeking an Inventory Assistant to support their operations. The role involves stock management, customer interaction, and administrative tasks within a fast-paced environment. Candidates should have a diploma in Business Administration or Retail Management, along with experience in retail administration. If you're resourceful and customer-focused, this opportunity offers a dynamic work setting with a competitive salary.

Qualifications

• At least 1 year of relevant administrative experience.
• Strong proficiency in MS Office, especially Excel and Word.
• Open to Singaporean applicants only.

Responsibilities

• Conduct daily stock checks and report findings.
• Assist in E-commerce inventory management.
• Process online orders, including printing packing lists.

Skills

Interpersonal skills

Customer satisfaction

Collaboration

Resourcefulness

Education

Diploma in Business Administration

Diploma in Retail Management

Tools

MS Excel

MS Word

Job description

E-Commerce Inventory Assistant

Salary Range: S$2800 - S$3000

Working Hours: 5 Days Work Week @ 3 shifts

Working Location: Tampines

Job Responsibilities

1. Conduct daily stock checks and report findings to the Inventory Planner, Senior Security Specialist, and Retail Manager.
2. Coordinate with Retail Operations to resolve inventory issues requiring physical stock checks.
3. Assist the Inventory Planner in validating cycle count and stock take results.
4. Maintain and update records for reference in checking and validation.
5. Assist in checking items and price tags, and report issues to the Merchandising Team.
6. Liaise with Retail Operations to print new price tags with correct pricing.
7. Process online orders, including printing packing lists, delivery orders, and receipts.
8. Distribute orders to packers and assist with pick and pack tasks as needed.
9. Coordinate with CAG and frontline staff on goods ordering and delivery, tracking order fulfillment.
10. Perform administrative duties such as filing E-commerce documents.
11. Assist in E-commerce inventory management, including archiving and handling out-of-stock items.
12. Coordinate with relevant stakeholders to ensure stock availability on the e-commerce platform.
13. Handle online customer inquiries, feedback, and reservations.
14. Maintain strong partnerships with Customer Centre and Fulfillment Centre teams.
15. Maintain and update the E-commerce refund/exchange registry.

Job Requirements

1. Diploma in Business Administration or Retail Management.
2. At least 1 year of relevant administrative experience in retail or travel retail environments.
3. Strong interpersonal skills with a mature disposition.
4. Prior customer service experience is an advantage.
5. Ability to collaborate with multiple stakeholders.
6. Resourceful, positive attitude, and focus on customer satisfaction in a fast-paced environment.
7. Proficient in MS Office, especially MS Excel (pivot tables, formulas) and MS Word.
8. Willing to work on weekends and shifts.
9. Open to Singaporean applicants only.

Registration No: R1216462

Inter Island Manpower Pte Ltd (Co Reg: 200810144N / EA License: 08C3527)

Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified.