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A dynamic e-commerce company in Singapore seeks an E-commerce Executive to manage online sales channels. The ideal candidate will have 1–3 years of experience and be passionate about optimizing product performance and enhancing customer experience. Responsibilities include managing operations across platforms like Shopify and Lazada, analyzing sales performance, and executing marketing campaigns.
About the Role
We are looking for a proactive and detail-oriented E-commerce Executive to manage and grow our online sales channels. This role is ideal for someone who thrives in a fast-paced digital environment and is passionate about optimizing product performance, enhancing customer experience, and driving revenue through e-commerce platforms.
Key Responsibilities
• Manage day-to-day operations across e-commerce platforms (e.g., Shopify, Lazada, Shopee, Amazon)
• Maintain and update product listings, pricing, inventory, and promotional content
• Coordinate with internal teams (marketing, logistics, customer service) to ensure smooth order fulfillment and customer satisfaction
• Monitor and analyze sales performance, traffic, and conversion metrics to identify growth opportunities
• Execute promotional campaigns and collaborate on digital marketing initiatives to drive traffic and sales
• Ensure product pages are optimized for SEO and user experience
• Stay informed on e-commerce trends, competitor activities, and platform updates
Requirements
Qualifications
• Diploma or Bachelor’s degree in Business, Marketing, E-commerce, or related field
• 1–3 years of experience in e-commerce operations or online retail management
Skills & Competencies
• Familiarity with e-commerce platforms and marketplace dashboards
• Strong organizational and time management skills
• Analytical mindset with proficiency in Excel and data interpretation
• Basic understanding of SEO, digital marketing, and customer journey optimization
• Excellent communication skills and attention to detail
• Ability to work independently and collaboratively in a team environment
Preferred
• Experience with Shopify, WooCommerce, or similar CMS
• Exposure to online marketplaces (e.g., Lazada, Shopee, Amazon)
• Knowledge of basic graphic editing tools (e.g., Canva, Photoshop) is a plus