E-COMMERCE EXECUTIVE

ORIENTAL HARDWARE & MARINE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading company in the marine hardware sector is seeking an E-commerce Executive to manage their product portfolio across various marketplaces. The ideal candidate should possess a diploma and have at least 1 year of experience in e-commerce management. Key responsibilities include handling customer engagement, executing promotional activities, and coordinating with internal departments for timely shipments.

Qualifications

• At least 1 year of experience in handling e-commerce platforms like Lazada, Shopee.
• Good team player who can work independently and is result-oriented.

Responsibilities

• Manage product portfolios on e-commerce platforms including uploads and updates.
• Execute promotional activities and liaise with account managers.
• Handle customer-related engagement, complaints, and administrative duties.

Skills

E-commerce management

Team collaboration

Analytical skills

Education

Diploma

Job description

Job Description:

• Manage the company’s product portfolio on marketplaces where applicable including product upload, product updates, delisting, returns, defects management, replenishments and content updates.

• Plan, organize and execute monthly promotional activities. Liaise with e-marketplaces’ Account Managers for maximizing exposure and support.

• Administrative duties including handling all customer-related engagement in relation to delivery or product issues, special orders, online sales invoices and complaints etc. Ad hoc admin duties whenever needed.

• Able to set up new shops on e-commerce platform.

• Work closely with internal departments to ensure timely shipments and inventory management, and review fulfillment/delivery options at all times.

• Provide analysis & performance reports including daily, weekly and monthly reporting of KPIs and recommending changes to improve performance to achieve profit & loss results.

Requirements:

• Diploma with at least 1 year work experience in handling E-commerce platform, such as Lazada, Shopee.

• Good team player who can work independently, self-driven and result oriented.

Working hours:

• Monday - Friday (8.30 am to 5.30 pm)

• Saturday (8.30 am to 3.00 pm)