E-Commerce Exec / Assistant

Private Advertiser; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in e-commerce is seeking an E-Commerce Executive/Assistant to support sales and operational tasks in their dynamic team. The ideal candidate will manage online platforms, provide exceptional customer service, and work closely with vendors to ensure smooth operations and business growth.

Qualifications

• Proficiency in Microsoft Office, especially Excel.
• Experience with e-commerce platforms like Lazada, Shopee, Amazon, Shopify is preferred.
• Required languages: English, Chinese.

Responsibilities

• Manage e-commerce platforms, including inventory and pricing.
• Provide customer service via online chat and WhatsApp.
• Assist with order processing and stock replenishment.

Skills

Microsoft Office

Customer Service

Social Media Marketing

Education

O Level or Diploma in related field

Tools

Photoshop

Lazada

Shopee

Amazon

Shopify

Job description

About the role

Shaksters Marketing Pte Ltd is seeking an E-Commerce Executive/Assistant to join our team. In this full-time role, you will play a crucial role in assisting with both sales and operational tasks. It requires a hands-on, flexible individual who is eager to contribute to various aspects of the business, ensuring smooth operations and excellent customer service. Based in Ang Mo Kio, North-East Region, you will have the opportunity to contribute to the company's growth and development.

Job Description

• Manage and maintain our e-commerce platforms, including product listings, inventory, pricing, and platform campaign submission

• Provide excellent customer service, responding to inquiries via online chat and whatsApp messages

• Assist with daily order processing, including picking and packing

• Liaise closely with the marketplace platforms PIC to resolve platform issues, if any

• Monitor competitor prices and promotions to ensure our price competitiveness

• Work closely with internal team members to ensure price harmony across all our marketplace platforms while developing and implementing marketing strategies to boost and drive sales growth

• Workclosely with vendors on stock replenishment and incoming stock deliveries

• Conduct a quarterly stock take

• Perform any other ad-hoc tasks and related duties assigned by management

Requirements

• Candidate must possess at least an “O” Level or Diploma in any related field.

• Proficiency in Microsoft Office, especiallyEXCEL, is a must. Knowledge of Photoshop or basic video editing skills is considered a plus.

• Required language(s): English, Chinese - to liaise with Chinese-speaking associates

• Keen on learning E-Comm or experience with Lazada, Shopee, Amazon and Shopify (or equivalent) is preferred.

• A hands-on, can-do attitude with a willingness to take on various tasks as needed

• Knowledge about Social Media Marketing and Advertising will be an added advantage

Additional Considerations:

• Both part-time/flexi hours are welcome to apply (Please indicate clearly on the application)

• Class 3 licence