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A dynamic e-commerce company in Singapore is seeking an E-Commerce Executive/Assistant to support operations and enhance customer experience. This full-time position involves managing online platforms, processing orders, and monitoring market trends. Ideal candidates should have proficiency in Microsoft Excel and be fluent in English and Chinese. A hands-on approach and willingness to learn about e-commerce are essential. Part-time options available.
About the role
Shaksters Marketing Pte Ltd is seeking an E-Commerce Executive/Assistant to join our team. In this full-time role, you will play a crucial role in assisting with both sales and operational tasks. It requires a hands-on, flexible individual who is eager to contribute to various aspects of the business, ensuring smooth operations and excellent customer service. Based in Ang Mo Kio, North-East Region, you will have the opportunity to contribute to the company's growth and development.
Manage and maintain our e-commerce platforms, including product listings, inventory, pricing, and platform campaign submission
Provide excellent customer service, responding to inquiries via online chat and WhatsApp messages
Assist with daily order processing, including picking and packing
Liaise closely with the marketplace platforms PIC to resolve platform issues, if any
Monitor competitor prices and promotions to ensure our price competitiveness
Work closely with internal team members to ensure price harmony across all our marketplace platforms while developing and implementing marketing strategies to boost and drive sales growth
Work closely with vendors on stock replenishment and incoming stock deliveries
Conduct a quarterly stock take
Perform any other ad-hoc tasks and related duties assigned by management
Candidate must possess at least an “O” Level or Diploma in any related field.
Proficiency in Microsoft Office, especially EXCEL, is a must. Knowledge of Photoshop or basic video editing skills is considered a plus.
Required language(s): English, Chinese - to liaise with Chinese-speaking associates
Keen on learning E-Comm or experience with Lazada, Shopee, Amazon and Shopify (or equivalent) is preferred.
A hands-on, can-do attitude with a willingness to take on various tasks as needed
Knowledge about Social Media Marketing and Advertising will be an added advantage
Both part-time/flexi hours are welcome to apply (Please indicate clearly on the application)
Class 3 licence (optional)