E-Commerce cum Admin Executive @Benoi Sector

NSF ASIA PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading E-Commerce company in Singapore is looking for an E-Commerce & Admin Executive to manage daily operations, coordinate across teams, and maintain product listings. Candidates should have at least 2 years of experience with major E-Commerce platforms like Lazada and Amazon, along with strong organizational skills. This position offers flexible working hours and project-based incentives.

Benefits

Alternate Saturday Off

Flexi Working Hour

Project-based Incentives and Bonuses

Qualifications

• Minimum 2 years of experience in managing E-Commerce platforms.
• Effective time management skills and strong analytical ability.
• Able to multi-task and work independently.

Responsibilities

• Oversee daily tasks on the online store including order management.
• Coordinate across teams for customer support and order fulfillment.
• Maintain accurate product pages and assist with marketing campaigns.

Skills

E-Commerce platform management

Customer support

Time management

Analytical skills

Education

Diploma in Marketing / E-Commerce / Business Administration

Tools

Lazada

Shopee

Amazon

Job description

E-Commerce & Admin Executive

Key Responsibilities:

E-commerce Operations

• Oversee daily tasks on the company’s online store, including order management, subscription tracking, and basic backend edits.
• Support customers with products enquiries and information
• Coordinate across customer support, operations, and logistics teams.
• Maintain and update product pages, ensuring accurate content and listings.
• Assist with marketing campaigns, product trials, and event prep.
• Coordinate internal tastings and compile feedback for monthly product curation.
• Manage customer enquiries professionally across email and social platforms (e.g. Facebook, Instagram).
• Handle customer feedback, complaints, and order-related questions.

Admin Supports

• Involve in the preparation and processing of invoices and delivery orders, ensuring accuracy and compliance with company policies.
• Coordinate with the logistics department to ensure timely and accurate customer order fulfilment.
• Verify and reconcile documents, invoices, and stock records for accuracy before submission or filing.
• Monitor outstanding invoices, follow up on overdue payments, and support collections as needed.
• Investigate and resolve billing discrepancies, working closely with internal teams and customers.
• Maintain and monitor inventory levels, ensuring accurate stock recording and tracking in the system.
• Generate and provide reports on invoices, payments, and inventory levels, offering regular updates to management.
• Assist with ad hoc tasks and cross-departmental support as required to ensure smooth operational flow.

Requirement

• Min. Diploma in Marketing / E-Commerce / Business Administrate or related fields
• Minimum 2 years of working experience in managing E-Commerce marketplace platforms (Lazada, Shopee, Amazon).
• Effective time management skills and excellent analytical skill. Able to multi-task and work independently with high level of motivation

Benefits

• Alternate Saturday Off / Flexi Working Hour: 8am ~ 4.30pm
• Projects based Incentive and Bonus
• 3 bus stops from Joo Koon MRT