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E-commerce Category Manager

FairPrice Group

Singapore

Hybrid

SGD 60,000 - 80,000

Full time

Yesterday
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Job summary

A leading grocery retail company in Singapore is seeking a Category Manager to drive growth in their E-commerce products team. The role requires strategic planning, customer-centric initiatives, and collaboration with brands to enhance category performance. Candidates must have at least 3 years of experience in eCommerce and a bachelor's degree. Hybrid work arrangement available.

Qualifications

  • Minimum 3 years of experience in E-Commerce and Grocery/Retail.
  • Strong interest in food and grocery/retail.

Responsibilities

  • Develop strategies to achieve category GMV and margin growth.
  • Focus on customer satisfaction and alignment with needs.
  • Analyze market trends to inform strategy.

Skills

E-Commerce experience
Strong analytical skills
Customer-centric focus
Retail industry knowledge

Education

Bachelors Degree

Job description

Position Overview:

This role will be leading a category within the Ecommerce products team. Responsible for driving significant growth in category Gross Merchandise Volume (GMV) and margin. This role demands a strategic focus on customer-centricity and achievement of key performance indicators within your categories including improving market share, customer satisfaction (NPS).

Key Responsibilities:

  • Develop and execute strategies to achieve category GMV and margin growth targets.
  • Maintain a strong focus on customer satisfaction and ensure alignment with customer needs, through providing what the customer wants in terms of assortment and value
  • Analyze market trends and data to inform category strategy and decision-making
  • Achieve category sales, profit and income goals and objectives through developing and implementing strategic business plans for the assigned categories
  • Develop, implement, and manage an optimum product mix that focuses on customers’ needs.
  • Establish collaborative brand/supplier/seller relationships to maximise income/terms/discounts to improve sales and profitability of category

Qualifications:

  • Bachelors Degree
  • Previous E-Commerce and Grocery / Retailer experience (min. 3 years)
  • Strong interest in food and grocery / retail
  • Possess experience in Mothercare or Babycare related products

Details:

  • Location: FairPrice Hub (next to Joo Koon MRT Station)
  • Work Arrangement: Hybrid, 3 days Work from Office (WFO)
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